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Chime Financial, Inc

Tech Lead Manager, Human Agent Tooling

Chime Financial, Inc · San Francisco, CA, USA

Posted 23 days ago

or apply directly on Chime Financial, Inc's site. We never take the application ourselves.

Is this posting real?

This role has been open
23 days
Chime Financial, Inc's roles stay open a median of 44 days
Reposted
No
Salary listed
No
1% of Chime Financial, Inc's roles list one
Ghost-job risk at Chime Financial, Inc
high
34 stale, 4 reposted of 69 open
Hiring momentum
112 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Chime Financial, Inc's own greenhouse board since 2026-08-03. Full hiring picture for Chime Financial, Inc.

About this role

As a Tech Lead Manager for the Human Agent Tooling team at Chime, you'll lead a small team of engineers while remaining hands-on in writing and shipping production code. Your responsibilities will include driving technical design, mentoring team members, and collaborating with cross-functional partners to enhance the software used by support agents. The role focuses on improving the platform's reliability and performance, as well as modernizing tools to facilitate faster and safer support interactions.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Chime Financial, Inc as an employer.

What you need

  • 5+ years of experience developing software in a production environment at scale
  • Prior experience serving as a technical lead for a team and on complex projects
  • Proven experience with Ruby on Rails or comparable frameworks
  • Experience with transactional databases and caching systems
  • Deep understanding of architectural patterns for large-scale web applications
  • Commitment to mentoring engineers and fostering team development

Nice to have

  • Experience in fast-paced or early-stage environments

What you get

  • Base salary starting at $187,000 up to $259,000
  • Eligible for a bonus and competitive equity package
  • Comprehensive health, financial, and wellbeing benefits
  • Generous vacation policy and company-wide paid days off
  • 1% of time off to support local community organizations
  • Annual wellness stipend for eligible expenses

Worth weighing

  • On-call rotation required, which may include responding to incidents outside regular hours
  • The role involves leading multiple projects simultaneously, which may require strong time management skills

Summarised from Chime Financial, Inc's posting. Read the full original.

Listed by Chime Financial, Inc on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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