Global Workforce Planning & Transformation
Chime Financial, Inc · Remote, USA
Posted about 2 months ago
or apply directly on Chime Financial, Inc's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 68 days Chime Financial, Inc's roles stay open a median of 79 days
- Reposted
- No
- Salary listed
- No 1% of Chime Financial, Inc's roles list one
- Ghost-job risk at Chime Financial, Inc
- high 66 stale, 4 reposted of 69 open
- Hiring momentum
- 112 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Chime Financial, Inc's own greenhouse board since 2026-08-03. Full hiring picture for Chime Financial, Inc.
About this role
The Senior Manager, Global Workforce Planning & Transformation will lead a team focused on optimizing workforce planning for a global customer operations organization. Responsibilities include forecasting, capacity planning, scheduling, and enhancing workforce performance while collaborating with various departments to align staffing strategies with business goals. The role emphasizes the use of AI and automation to innovate workforce management practices.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Chime Financial, Inc as an employer.
What you need
- 7+ years of workforce management experience supporting large-scale customer operations environments
- 3+ years of people leadership experience with a demonstrated track record of coaching, developing, and retaining high-performing teams
- Deep expertise in forecasting, capacity planning, scheduling, real-time management, and workforce analytics that drive measurable business outcomes
- Experience supporting complex operations with thousands of agents across multiple geographies, channels, and outsourced vendor partners
- Strong analytical skills and experience translating workforce data into actionable recommendations for operational and executive stakeholders
- Experience driving process improvements, operational efficiencies, and cross-functional initiatives that improve service delivery and business performance
What you get
- Base salary range of $170,000 — $235,000 USD
- Bonus eligibility
- Competitive equity
- Comprehensive health, financial, and wellbeing benefits
- Generous vacation policy and company-wide paid days off
- 1% of time off to support local community organizations
Worth weighing
- No specific mention of the technology stack used in workforce management
- The role involves managing a large team, which may require strong leadership and interpersonal skills
- The salary range is broad, and actual compensation may vary based on location and experience
Summarised from Chime Financial, Inc's posting. Read the full original.
Listed by Chime Financial, Inc on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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