or apply directly on Cato Networks's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Cato Networks's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- No 7% of Cato Networks's roles list one
- Ghost-job risk at Cato Networks
- high 100 stale, 6 reposted of 102 open
- Hiring momentum
- 167 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Cato Networks's own greenhouse board since 2026-08-03. Full hiring picture for Cato Networks.
About this role
As a Product Support Engineer, Tier 3 at Cato Networks, you will engage with customers throughout the post-sales process, focusing on issue resolution and customer relationship management. Your responsibilities will include troubleshooting technical problems, collaborating with internal teams, and advocating for customer needs while monitoring their status and identifying growth opportunities.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cato Networks as an employer.
What you need
- 2-3 years or more experience working as a Support Engineer (tier2-3) or Network Engineer
- Strong computer skills with an emphasis on Networking, TCP/IP, Firewalls, and proxy servers
- Technical experience with DNS, DHCP, NAT, HTTP/HTTPS, VOIP
- Experience with VPNs, IPsec, BGP, security protocols, and standards
- Familiarity with WAN/SD-WAN/MPLS networks
- Excellent oral and written communication skills in Japanese and English
Nice to have
- Knowledge of security concepts such as CASB, DLP, IPS
- Experience working with Cloud, SaaS technology provider
- Great troubleshooting abilities and passion to dive into complicated technical problems
Worth weighing
- No salary or benefits listed
- Role involves managing multiple simultaneous projects in a dynamic environment
- Focus on customer advocacy may require strong interpersonal skills
Summarised from Cato Networks's posting. Read the full original.
Listed by Cato Networks on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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