CarGurus

Manager, Account Management

CarGurus · Boston, Massachusetts, United States

Posted about a month ago

or apply directly on CarGurus's site. We never take the application ourselves.

Is this posting real?

This role has been open
30 days
CarGurus's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of CarGurus's roles list one
Ghost-job risk at CarGurus
high
34 stale, 0 reposted of 54 open
Hiring momentum
69 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from CarGurus's own greenhouse board since 2026-08-03. Full hiring picture for CarGurus.

About this role

The Manager, Account Management at CarGurus will build and lead a new team focused on enhancing the customer experience for dealer partners in Canada. This role involves developing team structure, hiring talent, and driving customer success through effective account management strategies. Responsibilities include coaching team members, improving customer engagement and retention, and collaborating with cross-functional teams to optimize dealer relationships.

Our read on this posting3.2out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of CarGurus as an employer.

What you need

  • A minimum of 2 years of experience leading, coaching, and developing a customer-facing sales, account management, customer success, or client services team.
  • Extensive experience hiring and building teams, evaluating talent, making hiring decisions, and onboarding new employees.
  • A track record of improving retention, customer engagement, adoption, expansion, or other measurable customer and business outcomes.
  • The ability to coach across a range of account segments, from high-volume transactional coverage to complex, executive-level partnerships.
  • Excellent communication, presentation, and stakeholder-management skills.
  • Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.

What you get

  • Equity for all employees, both when they start and as they continue to grow with us.
  • Career development and corporate giving programs.
  • Employee resource groups (ERGs) and communities.
  • Flexible hybrid model and robust time off policies.
  • Daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more.

Worth weighing

  • No specific details on the tools or technologies used in the role.
  • The role involves building a new team from the ground up, which may come with challenges.
  • The position may require in-person interviews, and candidates are responsible for travel expenses.

Summarised from CarGurus's posting. Read the full original.

Listed by CarGurus on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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