Head, Collections, UK/Europe
Careers at Tide · India, Hyderabad
Posted about a month ago · Previously reposted
or apply directly on Careers at Tide's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days Careers at Tide's roles stay open a median of 45 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of Careers at Tide's roles list one
- Ghost-job risk at Careers at Tide
- high 57 stale, 7 reposted of 84 open
- Hiring momentum
- 144 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Careers at Tide's own greenhouse board since 2026-08-03. Full hiring picture for Careers at Tide.
About this role
As the Head of Member Collections for Tide in the UK/Europe, you will lead a team focused on optimizing collections strategies for various lending portfolios. Your role involves collaborating with multiple teams to enhance operational performance, improve recovery rates, and ensure compliance with industry standards while providing a positive member experience. You will also manage relationships with debt collection agencies and work on process improvements with product and data teams.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Careers at Tide as an employer.
What you need
- Hands-on experience as a collections leader in small business or consumer lending in the UK
- Extensive subject matter expertise in collections, including government-backed and unsecured loan portfolios
- Proven leadership and management experience
- Experience working with outsourced collections teams
- In-depth knowledge of risk factors in collections and recovery processes
- Data-driven mindset with familiarity in OKRs, KPIs, KRIs, SLAs, forecasting, budgeting, and planning
Nice to have
- Experience in a Fintech environment
- Ability to work iteratively between strategy and hands-on operational management
- Experience working with product and data teams
What you get
- Competitive salary
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing support through Plumm
- Learning & Development Budget
Worth weighing
- No specific salary listed
- Role involves managing a small team across multiple countries
- Requires balancing strategic oversight with hands-on management in a scale-up environment
Summarised from Careers at Tide's posting. Read the full original.
Listed by Careers at Tide on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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