PitchMeAI Jobs
Careers at Tide

Customer Support Executive with German (Onboarding)

Careers at Tide · Bulgaria

Posted about 2 months ago

or apply directly on Careers at Tide's site. We never take the application ourselves.

Is this posting real?

This role has been open
53 days
Careers at Tide's roles stay open a median of 54 days
Reposted
No
Salary listed
No
0% of Careers at Tide's roles list one
Ghost-job risk at Careers at Tide
high
63 stale, 7 reposted of 84 open
Hiring momentum
144 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-26

Measured from postings appearing on and disappearing from Careers at Tide's own greenhouse board since 2026-08-03. Full hiring picture for Careers at Tide.

About this role

As a Customer Support Executive with German in the Onboarding Team at Tide, you will engage with potential members who have shown interest in the Tide app but have not yet signed up. Your role involves guiding them through the onboarding process, answering their questions, and using your sales skills to convert them into full members while also identifying opportunities to upsell additional Tide products. You will collaborate with various teams to ensure a smooth onboarding experience and troubleshoot any issues related to documentation.

Our read on this posting2.6out of 5
benefits
5/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Careers at Tide as an employer.

What you need

  • Native-level proficiency in spoken and written German
  • Previous customer service or telesales experience
  • Focused on revenue and can up-sell to prospective members
  • A self-starter that is target-driven
  • Comfortable with adapting to constant change and shifting priorities
  • Member first mentality

Nice to have

  • Experience of using Zendesk or similar
  • Experience with Predictive (or power) dialer

What you get

  • Salary €17,600.00 - €19,800.00 gross annual
  • 25 days paid annual leave
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave covered by the company
  • Personal L&D budget in the amount of 1000 BGN per year
  • Additional health & dental insurance

Worth weighing

  • Role involves high levels of sales pressure to convert leads
  • Fast-paced environment with constant changes
  • No specific mention of career advancement opportunities

Summarised from Careers at Tide's posting. Read the full original.

Listed by Careers at Tide on their greenhouse job board, last confirmed open on 2026-09-26. PitchMeAI is not the employer.

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