Phone Support Specialist, Manila (UK Support)
Careers at Eucalyptus · Manila, Manila, Philippines
Posted about 3 months ago
or apply directly on Careers at Eucalyptus's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Careers at Eucalyptus's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 0% of Careers at Eucalyptus's roles list one
- Ghost-job risk at Careers at Eucalyptus
- high 106 stale, 3 reposted of 109 open
- Hiring momentum
- 154 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Careers at Eucalyptus's own greenhouse board since 2026-08-03. Full hiring picture for Careers at Eucalyptus.
About this role
As a Phone Support Specialist, you will assist patients primarily through phone and email, addressing a variety of health conditions. You will collaborate with healthcare professionals and partners to enhance patient care in the UK market, while identifying opportunities for service improvement. This role requires a commitment to a mid-shift or night shift schedule, with no fixed weekends off.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Careers at Eucalyptus as an employer.
What you need
- 3+ years of experience in customer care or equivalent
- At least 1 year of sales experience with a proven track record
- Strong written and verbal communication skills
- Familiarity with computer skills or customer service software
- Willingness to work a late mid-shift schedule between 2 PM and 1 AM or 6 PM and 3 AM Manila time
Nice to have
- Interest in healthcare and wellness or experience in the healthcare space
- Experience with Mac and Google Suite
What you get
- Sick, maternal/paternal, compassionate, and vacation leave
- Personal health days leave and budget
- Health insurance provider coverage for employees and up to two dependents
- Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF)
- 13th month pay
- Transportation allowance
Worth weighing
- No fixed weekends off
- Role involves late mid-shift or night shift work
- Focus on customer support rather than technical skills
Summarised from Careers at Eucalyptus's posting. Read the full original.
Listed by Careers at Eucalyptus on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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