Patient Support Specialist, Manila (UK Support)
Careers at Eucalyptus · Manila, Manila, Philippines
Posted about 3 months ago
or apply directly on Careers at Eucalyptus's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Careers at Eucalyptus's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 0% of Careers at Eucalyptus's roles list one
- Ghost-job risk at Careers at Eucalyptus
- high 106 stale, 3 reposted of 109 open
- Hiring momentum
- 154 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Careers at Eucalyptus's own greenhouse board since 2026-08-03. Full hiring picture for Careers at Eucalyptus.
About this role
As a Patient Support Specialist at Eucalyptus, you will support patients primarily through phone and email, addressing a range of conditions in the UK market during mid to night shifts. Your role involves collaborating with doctors, pharmacies, and delivery partners, while also identifying opportunities to enhance products and services.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Careers at Eucalyptus as an employer.
What you need
- 3+ years of experience in customer care or equivalent (e.g. hospitality, email support, call centre, retail etc)
- At least 1 year of sales experience with a proven track record of achieving sales targets
- Strong written and verbal communication skills
- Familiarity with computer skills or experience with customer service software
- Willingness to work a late mid-shift schedule between 2 PM and 1 AM or 6 PM and 3 AM Manila time
Nice to have
- Interest in healthcare and wellness or experience in the healthcare space or allied services
- Experience with Mac and Google Suite
What you get
- Sick, maternal/paternal, compassionate, and vacation leave
- Personal health days leave and budget for well-being
- Health insurance provider coverage for employees and up to two dependents
- Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF)
- 13th month pay
- Transportation allowance
Worth weighing
- No fixed weekend off
- Role involves working mid to night shifts which may not suit everyone
- High expectations for performance and autonomy may be challenging for some
Summarised from Careers at Eucalyptus's posting. Read the full original.
Listed by Careers at Eucalyptus on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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