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Careers at Eucalyptus

Patient Support Specialist, Australia Support

Careers at Eucalyptus · Manila, Manila, Philippines

Posted about 3 months ago

or apply directly on Careers at Eucalyptus's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Careers at Eucalyptus's roles stay open a median of 80 days
Reposted
No
Salary listed
No
0% of Careers at Eucalyptus's roles list one
Ghost-job risk at Careers at Eucalyptus
high
106 stale, 3 reposted of 109 open
Hiring momentum
154 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Careers at Eucalyptus's own greenhouse board since 2026-08-03. Full hiring picture for Careers at Eucalyptus.

About this role

As a Patient Support Specialist, you will engage directly with patients to resolve their issues and provide high-quality care through various communication channels such as email, chat, and calls. You will collaborate with healthcare professionals and partners to ensure seamless service delivery, exceed performance metrics, and identify opportunities for process improvement. Your role is pivotal in enhancing patient experiences and outcomes in a fast-paced healthcare environment.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Careers at Eucalyptus as an employer.

What you need

  • 2+ years of experience in Telehealth or healthcare support, customer service, tech support, or other problem solving roles
  • Strong attention to detail
  • Strong English written and verbal communication skills
  • Strong computer skills or experience with customer service software
  • Experience with Mac and Google Suite
  • Ability to anticipate next steps and take proactive action

What you get

  • Range of leave offerings including sick, maternal/paternal, compassionate, and vacation leave
  • Personal health days leave and budget
  • Reliable health insurance provider with coverage for up to two dependents
  • Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF)
  • 13th month pay
  • Transportation allowance

Worth weighing

  • No specific salary listed
  • Fast-paced environment may require frequent learning and adaptation
  • Role involves significant patient interaction and problem-solving
  • Focus on process improvement and innovation may require initiative and creativity

Summarised from Careers at Eucalyptus's posting. Read the full original.

Listed by Careers at Eucalyptus on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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