or apply directly on C3 AI's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 19 days C3 AI's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of C3 AI's roles list one
- Ghost-job risk at C3 AI
- high 55 stale, 0 reposted of 72 open
- Hiring momentum
- 94 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from C3 AI's own greenhouse board since 2026-08-03. Full hiring picture for C3 AI.
About this role
As a Software Engineer in Customer Support at C3 AI, you will become a product expert, assisting customers in diagnosing issues and implementing necessary changes to applications or platforms. Your role will involve debugging, troubleshooting, and validating customer product change requests while collaborating with various teams to enhance customer support experiences.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of C3 AI as an employer.
What you need
- Bachelor’s degree required
- 2+ years of experience in software application support
- Proficiency in JavaScript and Python
- Proficient with test automation
- Proven experience in cross-organizational collaboration
- Ability to work effectively in a dynamic, fast-paced environment
Nice to have
- Experience supporting or deploying enterprise-scale applications in production
- Experience working in a customer-facing technical role
- Experience administering support and issue-tracking tooling such as Zendesk and Jira
What you get
- Competitive compensation package
- Excellent benefits
Worth weighing
- No specific salary information provided
- Role involves significant customer interaction which may require strong interpersonal skills
- Experience level for Senior Engineer is 6+ years, which may limit opportunities for less experienced candidates
Summarised from C3 AI's posting. Read the full original.
Listed by C3 AI on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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