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Bfsaulhotels

Guest Service Agent

Bfsaulhotels · Washington, D.C.

Posted 27 days ago

or apply directly on Bfsaulhotels's site. We never take the application ourselves.

Is this posting real?

This role has been open
27 days
Bfsaulhotels's roles stay open a median of 44 days
Reposted
No
Salary listed
No
1% of Bfsaulhotels's roles list one
Ghost-job risk at Bfsaulhotels
low
0 stale, 3 reposted of 128 open
Hiring momentum
192 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Bfsaulhotels's own lever board since 2026-08-04. Full hiring picture for Bfsaulhotels.

About this role

The Guest Service Agent at The Hay-Adams hotel is responsible for managing guest check-ins and check-outs, ensuring all guest requests and billing details are accurate. Daily tasks include greeting guests, answering inquiries, resolving issues, and participating in upselling programs. The role also involves coordinating with management on VIP arrivals and maintaining a clean and ready work area while adhering to hotel policies and standards.

Our read on this posting2.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Bfsaulhotels as an employer.

What you need

  • High School diploma or equivalent
  • 3-6 months experience in a related field
  • Previous front office experience in a luxury property
  • General computer experience
  • Good knowledge of English
  • Good mathematical skills

Nice to have

  • College degree
  • Previous customer service experience
  • Hotel management computer systems experience
  • A second language

What you get

  • Access to or eligibility for healthcare benefits
  • 401(k) plan
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Bonus plans

Worth weighing

  • No specific salary listed
  • Role involves handling guest complaints and issues, which may require strong problem-solving skills
  • Work environment may be high-pressure, especially during peak times

Summarised from Bfsaulhotels's posting. Read the full original.

Listed by Bfsaulhotels on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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