or apply directly on Axon's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 51 days Axon's roles stay open a median of 60 days
- Reposted
- No
- Salary listed
- No 2% of Axon's roles list one
- Ghost-job risk at Axon
- high 344 stale, 11 reposted of 526 open
- Hiring momentum
- 811 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-02
Measured from postings appearing on and disappearing from Axon's own greenhouse board since 2026-08-03. Full hiring picture for Axon.
About this role
As a Technical Support Engineer at Axon, you will provide Level 1 and Level 2 technical support for Dedrone products, assisting customers and partners globally. Your responsibilities will include troubleshooting hardware and software issues, managing customer inquiries, and collaborating with engineering teams to resolve complex problems while maintaining high customer service standards.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Axon as an employer.
What you need
- Bachelor’s degree in Computer Science or a related field, or 5+ years of relevant work experience
- Previous practical experience in customer support or technical support
- Excellent troubleshooting skills
- Strong knowledge of networking and Linux
- Understanding of cloud computing solutions
- Strong sense of ownership and urgency
Nice to have
- Knowledge of consumer UAV protocols and standards
- Knowledge and understanding of RF technology
Worth weighing
- The role requires on-call support and weekend coverage.
- The job description may change or be supplemented at any time based on business needs.
- Some roles may require legal eligibility to work in a firearms environment.
Summarised from Axon's posting. Read the full original.
Listed by Axon on their greenhouse job board, last confirmed open on 2026-10-02. PitchMeAI is not the employer.
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