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Axon

Sr Software Technical Account Manager I

Axon · Dallas, TX

Posted about 2 months ago

or apply directly on Axon's site. We never take the application ourselves.

Is this posting real?

This role has been open
49 days
Axon's roles stay open a median of 60 days
Reposted
No
Salary listed
No
2% of Axon's roles list one
Ghost-job risk at Axon
high
344 stale, 11 reposted of 526 open
Hiring momentum
811 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-02

Measured from postings appearing on and disappearing from Axon's own greenhouse board since 2026-08-03. Full hiring picture for Axon.

About this role

As a Sr Software Technical Account Manager at Axon, you will manage the day-to-day relationship with a key customer, focusing on building a long-term strategic partnership. Your role involves providing technical expertise, project management, and customer support while collaborating with cross-functional teams to ensure the successful deployment and usage of Axon products. You will also be responsible for communicating customer feedback to influence product development and improve overall customer satisfaction.

Our read on this posting2.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Axon as an employer.

What you need

  • Bachelor’s Degree or equivalent work experience
  • 7+ years of experience working with Major City or Enterprise-level customers
  • Proven track record of successfully managing customer relationships and technical projects
  • Understanding of SAAS, Cloud providers/solutions, Virtualization, Storage
  • Knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and Internet technologies
  • Ability to articulate at a technical level appropriate to the circumstance

Nice to have

  • JIRA, and Microsoft Dynamics knowledge
  • Knowledge of CCTV, VMS, and IP cameras
  • Experience working closely with a sales and support team
  • Experience working and supporting law enforcement or other governmental agencies
  • Experience in networking and telecommunications

What you get

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support

Worth weighing

  • 50% travel requirement
  • Role involves managing customer expectations and providing tier-2 technical support
  • Experience with law enforcement or public safety preferred but not mandatory

Summarised from Axon's posting. Read the full original.

Listed by Axon on their greenhouse job board, last confirmed open on 2026-10-02. PitchMeAI is not the employer.

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