or apply directly on Axon's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days Axon's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 2% of Axon's roles list one
- Ghost-job risk at Axon
- low 0 stale, 11 reposted of 526 open
- Hiring momentum
- 811 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Axon's own greenhouse board since 2026-08-03. Full hiring picture for Axon.
About this role
The Senior Customer Success Manager at Axon will focus on building long-term partnerships with larger customers, understanding their workflows and needs to help them achieve operational goals using Axon's products. This role involves managing customer onboarding, facilitating communication between cross-functional teams, and ensuring successful product adoption while addressing any issues that arise.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Axon as an employer.
What you need
- Bachelor's degree or equivalent work experience
- Spanish/English bi-lingual
- 5+ years’ working in a customer-facing role
- 3+ years working with Enterprise-level customers
- Strong project management skills
- Proven track record of leading process improvements
Worth weighing
- Remote position based in Puerto Rico
- Travel requirement of 25-35%
- Job description may change based on business needs
- Some roles may require legal eligibility to work in a firearms environment
Summarised from Axon's posting. Read the full original.
Listed by Axon on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Axon
- Sr Software Engineer IISterling, Virginia, United States
- Senior Electrical EngineerKassel, Hesse, Germany
- Senior Computer Vision and Machine Learning Research ScientistSeattle, Washington, United States
- Professional Services Manager I, Interview RoomArizona, USA
- AI Infrastructure EngineerBoston, Massachusetts, United States; San Francisco, California, United States; Scottsdale, Arizona, United States; Seattle, Washington, United States
- Senior Product Operations I, CommonwealthWashington, United States
- Engineering Program Manager IISterling, Virginia, United States
- Senior Machine Learning EngineerSeattle, Washington, United States