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Avetta, LLC

Supplier Success Professional (B2B Customer Support)

Avetta, LLC · Newcastle, New South Wales, Australia

Posted 8 days ago · $29.45-30.00

or apply directly on Avetta, LLC's site. We never take the application ourselves.

Is this posting real?

This role has been open
8 days
Avetta, LLC's roles stay open a median of 29 days
Reposted
No
Salary listed
Yes
33% of Avetta, LLC's roles list one
Ghost-job risk at Avetta, LLC
low
2 stale, 0 reposted of 18 open
Hiring momentum
31 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Avetta, LLC's own greenhouse board since 2026-08-03. Full hiring picture for Avetta, LLC.

About this role

The Supplier Success Professional will serve as the first point of contact for Avetta customers, providing support and resolving issues related to the prequalification system for contractors, suppliers, and vendors. This role involves direct interaction with customers via phone, email, and chat, prioritizing their needs, and ensuring a positive customer experience. Additionally, the position includes responsibilities such as documenting interactions, analyzing product malfunctions, and collaborating with internal teams to enhance customer satisfaction.

Our read on this posting3.6out of 5
benefits
1/5
freshness
5/5
career value
3/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Avetta, LLC as an employer.

What you need

  • Full working rights in Australia without current or future sponsorship
  • Experience as a Customer Support Specialist or similar role
  • Excellent communication skills, both written and orally
  • Ability to actively listen and think two steps ahead
  • Working knowledge of PCs and related applications
  • Interpersonal skills

What you get

  • Hybrid work model (Tues-Thur in office, Mon/Fri work from home)
  • Pay rate of $29.45-30.00 AUD/hour DOE

Worth weighing

  • Entry level/early career role
  • Role requires commuting to Newcastle office
  • No mention of career advancement opportunities or training programs beyond assisting junior representatives

Summarised from Avetta, LLC's posting. Read the full original.

Listed by Avetta, LLC on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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