Sales Specialist - Retention
Aura · Remote USA
Posted about 3 months ago · $52,000-$56,000 · Previously reposted
or apply directly on Aura's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 77 days Aura's roles stay open a median of 64 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- Yes 86% of Aura's roles list one
- Ghost-job risk at Aura
- high 7 stale, 1 reposted of 7 open
- Hiring momentum
- 15 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Aura's own greenhouse board since 2026-08-03. Full hiring picture for Aura.
About this role
The Sales Specialist - Retention role involves taking inbound cancellation calls from customers and working to retain them as Aura customers. The position also includes making outbound calls to customers with failed subscription payments, ensuring customer satisfaction, and identifying upsell opportunities. The role requires mastering Aura's mission and providing proactive support to customers.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Aura as an employer.
What you need
- 1-2 years of sales/retention experience (or equivalent experience)
- Ability to consistently meet/exceed performance metrics
- Strong communication skills and engaging personality
- Self-motivated with a drive to achieve goals
- Team player with collaborative skills
- Strong business acumen and problem-solving abilities
What you get
- Competitive pay
- Generous health and wellness benefits
- Retirement savings plans
- Parental leave
- Hourly rate of $18/hour plus commission
- Total compensation estimated to be $52,000-$56,000 annually
Worth weighing
- Pay is hourly plus commission, which may vary based on performance
- Work schedule includes weekends with Thursdays and Sundays off
- Role is remote, which may require self-discipline and motivation
Summarised from Aura's posting. Read the full original.
Listed by Aura on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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