or apply directly on Attain Partners's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Attain Partners's roles stay open a median of 21 days
- Reposted
- No
- Salary listed
- No 8% of Attain Partners's roles list one
- Ghost-job risk at Attain Partners
- low 1 stale, 0 reposted of 12 open
- Hiring momentum
- 18 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Attain Partners's own greenhouse board since 2026-08-03. Full hiring picture for Attain Partners.
About this role
The Contact Center Systems Analyst at Attain Partners is responsible for the administration and continuous improvement of cloud contact center technologies, primarily using the Five9 platform. Daily tasks include platform configuration, user support, incident management, and documentation, while collaborating with various stakeholders to enhance operational efficiency and support contact center workflows. The role also involves testing and validating system changes and maintaining technical documentation.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Attain Partners as an employer.
What you need
- 3+ years of experience supporting or administering contact center technologies
- Experience configuring and maintaining cloud-based contact center platforms
- Experience supporting production users and business operations
- Experience with system testing, troubleshooting, and incident management
- Experience working with business stakeholders to implement configuration changes and operational improvements
- Familiarity with Salesforce or another CRM platform
Nice to have
- Direct Five9 administration experience
- Experience supporting SMS, dialer, IVR, and routing configurations
- Experience working within higher education, customer service, or enterprise contact center environments
- Experience supporting vendor escalations and platform support cases
- Industry certifications related to Five9, Salesforce, or contact center technologies
What you get
- Competitive health, dental, and vision coverage
- HSA and FSA accounts
- Life and disability insurance
- Fertility and family planning benefits
- Employee assistance and discount programs
- 11 paid federal holidays
Worth weighing
- No specific mention of the technology stack beyond Five9, which may limit exposure to other platforms
- Role involves significant user support and incident management, which may not appeal to all candidates
- Position requires flexibility to travel periodically based on business and client needs
Summarised from Attain Partners's posting. Read the full original.
Listed by Attain Partners on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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