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Anaplan

Support Analyst II

Anaplan · Gurugram, India

Posted about 2 months ago

or apply directly on Anaplan's site. We never take the application ourselves.

Is this posting real?

This role has been open
66 days
Anaplan's roles stay open a median of 66 days
Reposted
No
Salary listed
No
0% of Anaplan's roles list one
Ghost-job risk at Anaplan
high
114 stale, 12 reposted of 142 open
Hiring momentum
254 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Anaplan's own greenhouse board since 2026-08-03. Full hiring picture for Anaplan.

About this role

As a Support Analyst II at Anaplan, you will be part of the global Level 3 Support team, resolving complex technical issues for customers. This role involves diagnosing problems, collaborating with various teams, and providing emergency support as needed. You will also mentor junior colleagues and document technical knowledge to improve team efficiency.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Anaplan as an employer.

What you need

  • 2-3 years of experience in data analysis, software development or quality assurance, and level 2 or level 3 technical support
  • A degree in Mathematics, Physics, Electronic Engineering, Computer Science, or other technical disciplines involving large datasets
  • Fluent or professional proficiency in English
  • Strong problem-solving skills and resilience in resolving technical issues
  • Analytical mindset with a methodical and detail-oriented approach
  • Excellent communication skills to convey technical information clearly

Nice to have

  • Familiarity with technical support environments, SaaS platforms, or complex data systems
  • Experience working with monitoring tools such as Grafana
  • Adaptability to shifting priorities and managing multiple concurrent issues
  • A team player comfortable working cross-functionally across global teams
  • Enthusiasm for customer success and delivering high-quality solutions

Worth weighing

  • No salary listed
  • On-call emergency support required
  • Adjusted work schedule may be needed for global coverage
  • Role involves high complexity and fast-paced environment

Summarised from Anaplan's posting. Read the full original.

Listed by Anaplan on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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