or apply directly on AirTrunk's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days AirTrunk's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- No 0% of AirTrunk's roles list one
- Ghost-job risk at AirTrunk
- high 78 stale, 0 reposted of 81 open
- Hiring momentum
- 106 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from AirTrunk's own greenhouse board since 2026-08-03. Full hiring picture for AirTrunk.
About this role
As the Senior Director of Customer Governance & Transactions at AirTrunk, you will lead a new function within the Customer Success organization, focusing on enhancing customer contract management and governance. Your role involves managing a high-performing team, overseeing complex customer deals, and ensuring smooth execution while maintaining strong customer relationships. You will also collaborate with various teams to optimize processes and drive strategic insights from customer data.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AirTrunk as an employer.
What you need
- More than 15 years of experience in customer contract and account management, or related roles
- At least 5 years in a senior leadership capacity
- Proven ability to lead high-performing teams and manage complex customer contracts
- Skilled in coordinating multi-stakeholder contract negotiations
- Experience in establishing processes for accurate handover of contractual deliverables
- Strong capability to design and manage governance frameworks
Nice to have
- Familiarity with CRM platforms (e.g., Salesforce) and customer success tools
Worth weighing
- No salary listed
- Role involves navigating a fast-paced environment with high flexibility
- The position requires strong cross-functional collaboration and change management skills
Summarised from AirTrunk's posting. Read the full original.
Listed by AirTrunk on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
More roles at AirTrunk
- Staff AI & Data EngineerAirTrunk HQ - North Sydney
- Senior Manager, Commercial Portfolio PerformanceAirTrunk HQ - North Sydney
- Associate Director, Talent AcquisitionIndia
- Senior Design Engineer - ElectricalAirTrunk HQ - North Sydney
- Manager, Assurance & AdvisorySingapore HQ
- Associate Director, CommercialRoppongi, Tokyo
- Technical Services ManagerHong Kong
- Senior Director, Market IntelligenceSingapore HQ