AI Support Analyst
Accordion · Atlanta; Boston; Charlotte; Chicago; Dallas; Los Angeles; New York; San Francisco
Posted 13 days ago · $60,000 to $75,000
or apply directly on Accordion 's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Accordion 's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 71% of Accordion 's roles list one
- Ghost-job risk at Accordion
- high 45 stale, 0 reposted of 51 open
- Hiring momentum
- 54 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Accordion 's own greenhouse board since 2026-08-03. Full hiring picture for Accordion .
About this role
The AI Support Analyst is responsible for ensuring the effective operation and adoption of AI tools within the company. This role involves providing technical support for AI-related issues, maintaining documentation, and assisting in the rollout of new AI capabilities. The Analyst will also gather user feedback and collaborate with teams to enhance user experience and system readiness.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Accordion as an employer.
What you need
- 2–4 years experience in IT support, systems administration, or AI/automation tool management
- Strong understanding of enterprise AI tools (Claude, CoPilot, Glean, ChatGPT, Zoom AI)
- Excellent troubleshooting, communication, and documentation skills
- Demonstrated ability to collaborate across teams, prioritize, and manage concurrent tasks
- Familiarity with Power BI, SQL, or other reporting tools
- Python proficiency required
What you get
- Annual salary ranges from $60,000 to $75,000
- Benefits
- Bonus
- Overtime eligible
Worth weighing
- Position is not eligible for immigration sponsorship
- Role involves a mix of technical troubleshooting and user training
- Company emphasizes a collaborative and supportive environment
- Remote work flexibility is available but requires presence in one of the US offices
Summarised from Accordion 's posting. Read the full original.
Listed by Accordion on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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