Lead Product Manager- Market Place
Wolters Kluwer · Coppell, TX
- On site
- Full-time
- $150,000 / year
- Coppell, TX
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Lead Product Manager- Market Place
Wolters Kluwer · Coppell, TX
Morgan Blake
Hiring Manager · h•••••@wk.wd3.myworkdayjobs.com
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Not recommended alone — most applicants never hear back.
Job highlights
- Manage marketplace operations and API ecosystem.
- Oversee vendor intake, QA, and policy enforcement.
- Drive process automation and operational efficiency.
- Collaborate across Product, Engineering, and Legal teams.
- Analyze performance and provide executive readouts.
About the role
Lead Product Manager Marketplace
Wolters Kluwer Tax & Accounting (TAA) is seeking a Lead Product Manager to manage the day-to-day operations of their CCH Axcess™ Marketplace. This role is crucial for expanding the marketplace and Open Integration API ecosystem, enabling firms to build connected workflows and adopt partner solutions. You will be responsible for vendor intake, listing quality assurance, policy and risk management, invoice support, and creating insight dashboards, with a focus on process automation.
Key Responsibilities
- Manage the end-to-end intake and publishing workflow for marketplace vendors, ensuring clear communication and adherence to Service Level Agreements (SLAs).
- Operate listing governance, enforcing content standards, categories, and listing options for a curated marketplace.
- Develop segmented partner enablement strategies and value propositions tailored to different firm sizes and partner types.
- Assess cross-ecosystem interoperability opportunities and define technical patterns and risk controls.
- Lead risk and compliance operations, including policy enforcement audits and remediation coordination with Legal and Security.
- Support financial operations by ensuring invoice accuracy and resolving disputes for marketplace listings and fees.
- Govern the API ecosystem quality, validating partner integrations against Open Integration requirements and collaborating with Engineering for improvements.
- Instrument dashboards to identify Partner-to-Build or Partner-to-Buy opportunities and coordinate structured handoffs.
- Define and report on indirect monetization insights, translating them into partner tiering and process changes.
- Identify and automate repetitive tasks using Microsoft Power Automate to streamline operations while maintaining controls and audit trails.
- Govern vendor promotion and spotlight initiatives with Corporate Communications, managing eligibility, content, and performance tracking.
- Deliver regular analytics and executive readouts summarizing operational performance, risks, and recommendations.
- Support co-branded marketing efforts for marketplace vendors with the Marketing team.
Job Qualifications
- Bachelor’s degree or equivalent.
- 7+ years in B2B SaaS operations, with a focus on marketplace operations, partner onboarding, product operations, API program implementation/governance, or trust & safety.
- Practical experience designing automation with Microsoft Power Automate.
- Experience developing clear, structured written communication for SOPs, policy rubrics, and executive summaries.
Preferred Qualifications
- Hands-on exposure to developer portals and API governance.
- Experience creating and enforcing policy/content standards for marketplace listings.
- Prior involvement in invoice/disbursement support for marketplaces.
- Domain familiarity with the U.S. tax & accounting ecosystem.
Other Knowledge, Skills, Abilities or Certifications
- Proven ability to run cross-functional workflows with SLAs and measurable outcomes.
- Familiarity with commercial marketplace norms.
- Strong analytical skills and experience building monitoring dashboards.
- Proficiency in Microsoft Power Automate or similar workflow automation tools.
- Working knowledge of API concepts and developer-experience principles.
- Ability to build and operate BI dashboards (e.g., Power BI/Excel).
- Facilitative, cross-functional collaborator.
- Developer and partner empathy.
Interview Practices
Candidates are asked to participate in interviews without AI assistance or external prompts to ensure authenticity. Virtual backgrounds should be removed, and in-person interviews may be part of the process. Use of AI-generated responses or third-party support during interviews will lead to disqualification. Applicants may be required to appear onsite.
Compensation & Benefits
Compensation range: $107,500.00 - $188,400.00 USD annually, eligible for bonus. Actual salary is influenced by factors like skills, experience, and location. Wolters Kluwer offers competitive benefits including Medical, Dental, Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance, Vacation/Sick Time, and Paid Parental Leave.
Key skills/competency
- Marketplace Operations
- Product Management
- API Governance
- B2B SaaS Operations
- Vendor Management
- Process Automation
- Risk Management
- Cross-functional Collaboration
- Business Analysis
- Partner Enablement
Skills & topics
- Product Manager
- Marketplace Operations
- API Governance
- B2B SaaS
- Vendor Management
- Automation
- Risk Management
- Cross-functional Collaboration
- Tax & Accounting
- SaaS Operations
How to get hired
- Tailor your resume: Highlight B2B SaaS operations, marketplace management, and API governance experience. Quantify achievements in process automation and cross-functional collaboration.
- Showcase technical skills: Emphasize practical experience with Microsoft Power Automate and API concepts (REST, authentication, versioning).
- Prepare for interview questions: Be ready to discuss how you manage vendor relationships, enforce policies, and drive operational improvements.
- Demonstrate collaboration: Provide examples of successfully working with Product, Engineering, Legal, and Finance teams to achieve measurable outcomes.
- Understand the domain: Familiarize yourself with the tax and accounting ecosystem and Wolters Kluwer's CCH Axcess™ platform.
Technical preparation
Master Microsoft Power Automate for workflow automation.,Understand REST API fundamentals and governance.,Develop skills in BI dashboard creation (Power BI/Excel).,Practice evaluating partner technical documentation.
Behavioral questions
Describe managing complex cross-functional workflows.,How do you handle policy enforcement and compliance?,Share an example of driving process automation.,How do you ensure partner satisfaction and enablement?
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What is the primary focus of the Lead Product Manager Marketplace role at Wolters Kluwer?
- The Lead Product Manager Marketplace role at Wolters Kluwer focuses on managing the day-to-day operations of the CCH Axcess™ Marketplace and its Open Integration API ecosystem. This includes vendor intake, listing quality assurance, policy and risk management, and process automation.
- What specific technical skills are required for this position?
- Key technical skills include practical experience designing automation with Microsoft Power Automate, a working knowledge of API concepts (REST fundamentals, authentication, versioning, error handling), and the ability to build and operate BI dashboards using tools like Power BI or Excel.
- What kind of experience is expected for the Lead Product Manager Marketplace job?
- The role requires at least 7 years of experience in B2B SaaS operations, specifically in marketplace operations, partner onboarding, product operations, API program implementation/governance, or trust & safety.
- How does Wolters Kluwer ensure a fair hiring process for this role?
- Wolters Kluwer ensures a fair hiring process by requiring candidates to participate in interviews without AI assistance or external prompts, valuing individual skills and communication style. In-person interviews may be required, and virtual backgrounds should be removed.
- What is the compensation range for the Lead Product Manager Marketplace position?
- The compensation range for this position is $107,500.00 to $188,400.00 USD annually, and the role is eligible for a bonus. The actual salary offer will depend on factors such as skills, experience, and hiring location.
- Does this Lead Product Manager role involve managing people?
- Based on the description, this role is an individual contributor position focused on operational management rather than people management. The emphasis is on running the marketplace operations and collaborating with various cross-functional teams.
- What are the main responsibilities regarding API governance in this role?
- Responsibilities include validating partner integrations against Open Integration governance requirements, liaising with Engineering/Product for technical reviews, and driving improvements to the developer experience and API ecosystem quality.