DEPARTMENT MANAGER - SALES
Von Maur · Orland Park, IL
- On site
- Full-time
- $45,000 / year
- Orland Park, IL
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Subject: Interested in the DEPARTMENT MANAGER - SALES role at Von Maur
Hi Jamie — I came across the DEPARTMENT MANAGER - SALES opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Von Maur stood out because…
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Job highlights
- Lead sales team to achieve department goals.
- Develop customer relationships and drive sales.
- Train, coach, and assess associate performance.
- Ensure top-tier customer service standards.
- Advance career with internal promotion opportunities.
About the role
Sales Department Manager
As a Sales Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences.
What You’ll Do
- Motivate associates to deliver outstanding customer service – train, coach and lead by example
- Develop relationships to grow your department business
- Execute all duties of a sales associate and meet individual sales and account goals
- Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
- Provide feedback to associates on service, selling, and account statistics
- Develop and implement solutions to solve customer problems and department needs
- Be available to work a rotation of day, evening, and weekend shifts
What You Can Expect
We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
- Competitive wages
- Commission incentive - the more you sell the more you make!
- Generous merchandise discount
- Comprehensive benefits including health, dental, vision, disability, term life insurance and flexible spending account
- 401(k) retirement plan
- No extended holiday hours
- Promote from within philosophy - creates endless career opportunities!
About Us
Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.
The expected base wage for this position is $19.00 - $21.00/hr with commission* and overtime eligibility. Successful candidates’ wages will be determined based on their individual qualifications for the position. Commission may vary by department. Pay range listed is provided in compliance with state specific laws. Pay ranges may be different in other locations.
Key skills/competency
- Sales Management
- Customer Service
- Team Leadership
- Merchandising
- Sales Associate Duties
- Performance Assessment
- Problem Solving
- Relationship Building
- Retail Operations
- Associate Development
Skills & topics
- Sales Manager
- Department Manager
- Retail Sales
- Sales Leadership
- Customer Service
- Merchandising
- Team Management
- Retail Management
- Sales Associate
- Von Maur
How to get hired
- Tailor your resume: Highlight sales achievements, leadership experience, and customer service skills relevant to a Sales Department Manager role.
- Showcase retail acumen: Emphasize your ability to drive sales, manage a team, and understand merchandising in your application.
- Prepare for behavioral questions: Be ready to discuss your leadership style, problem-solving approach, and how you motivate teams.
- Research Von Maur's culture: Understand their commitment to customer service and family ownership to align your responses with their values.
- Network if possible: Connect with current Von Maur employees on LinkedIn to gain insights into the company and potential opportunities.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the base wage for a Sales Department Manager at Von Maur?
- The expected base wage for the Sales Department Manager position at Von Maur is $19.00 - $21.00 per hour, with commission and overtime eligibility.
- Does Von Maur offer commission for Sales Department Managers?
- Yes, Von Maur offers a commission incentive for the Sales Department Manager role. The more you sell, the more you can earn, though commission may vary by department.
- What are the typical working hours for a Sales Department Manager at Von Maur?
- Sales Department Managers at Von Maur should expect to work a rotation of day, evening, and weekend shifts to meet business needs.
- What benefits does Von Maur provide for its Sales Department Managers?
- Von Maur offers generous benefits including competitive wages, commission, a merchandise discount, comprehensive health benefits (health, dental, vision), a 401(k) retirement plan, and flexible spending accounts.
- Does Von Maur promote from within for the Sales Department Manager role?
- Yes, Von Maur has a 'promote from within' philosophy, which creates endless career opportunities for growth and advancement within the company.
- How important is customer service for a Sales Department Manager at Von Maur?
- Customer service is paramount. As a Sales Department Manager, you are expected to motivate associates to deliver outstanding customer service and build relationships that grow the department's business.
- What qualifications are considered for a Sales Department Manager position at Von Maur?
- Successful candidates for the Sales Department Manager role will be determined based on their individual qualifications, including their ability to lead teams, drive sales, and provide exceptional customer experiences.
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