Project Manager - Quality Cloud
Veeva Systems · United States
- Hybrid
- Full-time
- $140,000 / year
- United States
Job highlights
- Lead Quality SaaS solution delivery for life sciences.
- Manage customer relationships and strategic roadmaps.
- Optimize quality processes using agile best practices.
- Monitor project progress, risks, and issues.
- Drive digital transformation in quality systems.
About the role
Project Manager - Quality Cloud
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.The Role
Are you passionate about innovation, delivering customer value through agile practices, and building long-term strategic relationships? Do you enjoy solving complex challenges at scale? Veeva Systems is seeking experienced and motivated Project Managers to join our Global Quality Services team. In this role, you will lead the implementation and ongoing optimization of Veeva Vault Quality solutions for some of the world’s largest and most impactful life sciences organizations. Veeva Vault Quality is a modern, cloud-based platform that unifies quality processes, content, training, and lab systems (LIMS), enabling organizations to streamline operations and accelerate the development and delivery of high-quality products. This is a remote, full-time permanent role with Veeva. There is no work location requirement. It is customer-facing, with occasional travel requirements up to 15% of the time. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.What You'll Do
- Lead the end-to-end delivery of Veeva’s Quality SaaS solutions, from project initiation through successful go-live and continuous improvement phases
- Serve as the primary liaison between Veeva and customer stakeholders, ensuring alignment across business, quality, and IT teams
- Facilitate agile delivery and execution of strategic roadmaps, managing multiple workstreams and dependencies
- Guide customers in adopting industry and Veeva best practices, with a focus on long-term value realization and process optimization
- Monitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scope
- Define success metrics and consistently report on project performance and customer outcomes
- Foster strong, trusted relationships with customer teams, acting as a partner in their digital quality transformation journey
Requirements
- 8+ years of experience in software implementation, with a strong background in project management and customer-facing delivery
- Demonstrated success leading technology implementations or managing IT operations in a consultancy or enterprise environment
- Strong understanding of SaaS delivery models and GxP compliance requirements
- Exceptional communication and stakeholder management skills, with the ability to translate business needs into actionable project plans
- Proven ability to work both independently and collaboratively in a fast-paced, remote-first environment
- Experience in the life sciences, healthcare, or manufacturing sectors, with a focus on quality systems
- Familiarity with content or data management platforms
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
Base pay: $80,000 - $200,000 The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.Key skills/competency
- Project Management
- SaaS Implementation
- Customer Relationship Management
- Agile Methodologies
- Life Sciences Industry
- Quality Systems
- Stakeholder Management
- Risk Management
- GxP Compliance
- Cloud Platforms
Skills & topics
- Project Manager
- Quality Management
- SaaS
- Cloud Computing
- Life Sciences
- GxP Compliance
- Agile
- Software Implementation
- Customer Success
- Remote Work
How to get hired
- Tailor your resume: Highlight 8+ years in software implementation, project management, and customer-facing delivery, emphasizing life sciences or quality systems experience.
- Showcase SaaS and GxP knowledge: Explicitly mention your understanding of SaaS delivery models and GxP compliance requirements.
- Demonstrate remote work success: Provide examples of your ability to work independently and collaboratively in a remote-first setting.
- Prepare for agile discussions: Be ready to discuss your experience facilitating agile delivery, managing workstreams, and optimizing processes.
- Research Veeva's values: Understand their commitment to customer success, employee success, and their PBC status.
Technical preparation
Review SaaS implementation methodologies.,Understand GxP compliance and validation.,Practice agile project management techniques.,Familiarize with cloud-based content management.
Behavioral questions
Describe a challenging customer implementation.,How do you manage project risks proactively?,How do you ensure stakeholder alignment?,Tell us about a time you improved a process.
Frequently asked questions
- What are the key responsibilities of a Project Manager at Veeva Systems in the Quality Cloud team?
- As a Project Manager for Veeva's Quality Cloud team, you will lead the end-to-end delivery of Quality SaaS solutions, act as the primary liaison with customer stakeholders, facilitate agile roadmaps, guide customers on best practices, monitor project progress, manage risks, define success metrics, and foster strong customer relationships. Your focus will be on optimizing Veeva Vault Quality solutions for life sciences organizations.
- What kind of experience is required for the Project Manager Quality Cloud role at Veeva?
- The role requires 8+ years of experience in software implementation with a strong background in project management and customer-facing delivery. Key areas include a solid understanding of SaaS delivery models, GxP compliance, and experience in the life sciences, healthcare, or manufacturing sectors, particularly with quality systems. Familiarity with content or data management platforms is also beneficial.
- Is the Project Manager Quality Cloud position remote or on-site?
- This is a remote, full-time permanent role with Veeva Systems. There is no specific work location requirement, offering flexibility for employees to work from home. However, the role is customer-facing and may require occasional travel up to 15% of the time.
- What are the benefits of working as a Project Manager at Veeva Systems?
- Veeva Systems offers a comprehensive benefits package including medical, dental, vision, and basic life insurance, flexible Paid Time Off (PTO) and company-paid holidays, retirement programs, and a unique 1% charitable giving program. As a Public Benefit Corporation (PBC), Veeva is committed to balancing customer, employee, and societal interests.
- How does Veeva Systems approach compensation for Project Managers?
- Veeva Systems provides a base salary range of $80,000 - $200,000 for this role, with the actual salary determined by individual qualifications, experience, and expected contributions. The company also offers other potential compensation such as variable bonuses and stock bonuses. Actual salaries may vary based on location and experience.
- What is Veeva Vault Quality and what role does the Project Manager play?
- Veeva Vault Quality is a modern, cloud-based platform designed to unify quality processes, content, training, and lab systems (LIMS) within life sciences organizations. The Project Manager plays a crucial role in leading the implementation and ongoing optimization of this platform for customers, ensuring successful adoption and value realization.