Sales Mgr
TPG Hotels and Resorts · Charlotte, NC
- On site
- Full-time
- $75,000 / year
- Charlotte, NC
✓ Hiring manager found for this role
Email the hiring manager to get a response.
Get their verified email + an intro that's ready to send.
Sales Mgr
TPG Hotels and Resorts · Charlotte, NC
Morgan Blake
Hiring Manager · h•••••@tpghr.rec.pro.ukg.net
✍️ Your intro emailReady to send
Subject: Interested in the Sales Mgr role at TPG Hotels and Resorts
Hi Morgan — I came across the Sales Mgr opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and TPG Hotels and Resorts stood out because…
🔒 Unlock to read & send
✎ Personalized to your résumé after sign-up.
$1 once
Just this hiring manager
Best value
$9/mo
Unlimited — any job, anywhere
- ✓ Verified email of the hiring manager
- ✓ Intro email personalized to your résumé
- ✓ $9/mo = unlimited — any job link
Secure checkout · cancel anytime
View the original posting ↗
Not recommended alone — most applicants never hear back.
Job highlights
- Drive sales and revenue by securing new business.
- Manage key accounts and build strong client relationships.
- Analyze market trends for strategic growth opportunities.
- Collaborate with internal teams for optimal hotel performance.
- Uphold Marriott's brand standards and service excellence.
About the role
Sales Manager
Key Responsibilities
Sales & Revenue Generation
- Proactively identify, solicit, and secure new business opportunities to achieve and exceed revenue goals.
- Manage a defined portfolio of accounts across segments such as Corporate, SMERF, Leisure, Government, or Travel Trade (as assigned).
- Develop and execute strategic sales plans aligned with hotel and Marriott International revenue objectives.
- Conduct regular sales calls, site inspections, client presentations, and networking activities.
- Negotiate rates, contracts, and terms in line with hotel pricing strategies and brand guidelines.
Account Management & Client Relations
- Build and maintain strong, long-term relationships with key decision-makers and stakeholders.
- Understand client needs and provide tailored solutions using Marriott’s full range of products and services.
- Ensure seamless handover of confirmed business to Events, Operations, and Revenue teams.
- Monitor account performance and identify opportunities for upselling and cross-selling.
Market Analysis & Strategy
- Analyze market trends, competitor activity, and customer behavior to identify growth opportunities.
- Participate in forecasting, budgeting, and revenue planning processes.
- Maintain accurate and up-to-date sales activity records using Marriott’s CRM and sales systems (e.g., CI/TY, Salesforce, or equivalent).
Collaboration & Internal Coordination
- Work closely with Revenue Management, Marketing, Events, and Operations teams to optimize overall hotel performance.
- Participate in weekly sales meetings, strategy sessions, and brand-driven initiatives.
- Support hotel-wide promotional campaigns and Marriott Bonvoy loyalty initiatives.
Brand & Service Excellence
- Represent Marriott International in a professional, ethical, and brand-consistent manner at all times.
- Ensure all sales activities comply with Marriott brand standards, policies, and procedures.
- Deliver exceptional customer service and uphold Marriott’s commitment to putting people first.
Key Performance Indicators (KPIs)
- Achievement of individual and hotel revenue targets
- Room nights and total revenue generated
- Account retention and growth
- Conversion rate of leads and RFPs
- Customer satisfaction and loyalty metrics
Qualifications & Experience
Education
- Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field preferred.
Experience
- Minimum 2–5 years of sales experience in the hospitality industry, preferably within an international hotel brand.
- Prior experience with corporate, SMERF, or group sales is highly desirable.
- Experience working with CRM systems and sales reporting tools.
Skills & Competencies
- Strong negotiation, presentation, and communication skills
- Proven ability to build and maintain client relationships
- Results-driven with strong commercial acumen
- Excellent organizational and time-management skills
- Ability to work independently and collaboratively in a fast-paced environment
- Proficiency in MS Office; experience with Marriott sales systems is an advantage
Personal Attributes
- High level of professionalism and integrity
- Customer-focused mindset aligned with Marriott’s service culture
- Proactive, self-motivated, and resilient
- Adaptable and open to continuous learning
Key skills/competency
- Sales Management
- Revenue Generation
- Account Management
- Client Relations
- Market Analysis
- Strategic Planning
- Negotiation Skills
- Hospitality Sales
- CRM Systems
- Marriott Bonvoy
Skills & topics
- Sales Manager
- Hospitality Sales
- Revenue Management
- Account Management
- Client Relations
- Sales Strategy
- Negotiation
- CRM
- Marriott
- TPG Hotels and Resorts
How to get hired
- Tailor your resume: Highlight hospitality sales experience, CRM proficiency, and quantifiable achievements relevant to TPG Hotels and Resorts.
- Showcase your skills: Emphasize negotiation, client relationship building, and market analysis capabilities in your application.
- Network strategically: Connect with TPG Hotels and Resorts employees on LinkedIn to gain insights and potential referrals.
- Prepare for interviews: Be ready to discuss your sales strategies, account management approach, and understanding of the hospitality market.
- Demonstrate Marriott knowledge: Show familiarity with Marriott's brands, loyalty programs, and sales systems.
Technical preparation
Master Marriott's sales systems (CI/TY, Salesforce).,Practice CRM data entry and reporting accuracy.,Develop proficiency in MS Office Suite.,Understand hotel revenue management principles.
Behavioral questions
Describe a time you exceeded sales targets.,How do you build and maintain client relationships?,How do you handle a challenging negotiation?,Tell me about a time you collaborated effectively.
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What is the typical career path for a Sales Manager at TPG Hotels and Resorts?
- The career path for a Sales Manager at TPG Hotels and Resorts often involves progressing to Senior Sales Manager, Director of Sales, or potentially General Manager roles. Success in this role can lead to opportunities within different TPG properties or even with Marriott International itself, given the close alignment. Continuous development and a proven track record in revenue generation and client relations are key.
- What CRM systems does TPG Hotels and Resorts use for Sales Managers?
- TPG Hotels and Resorts utilizes Marriott's standard CRM and sales systems, which may include CI/TY, Salesforce, or equivalent platforms. Proficiency in these systems is highly valued, and candidates with experience in similar CRM tools will find it beneficial. Familiarity with these systems is crucial for managing sales activities, tracking leads, and reporting.
- How important is experience with Marriott Bonvoy for a Sales Manager role?
- Experience with Marriott Bonvoy is highly beneficial for a Sales Manager at TPG Hotels and Resorts. Understanding the loyalty program allows you to effectively leverage it in sales pitches, build stronger client relationships by highlighting its benefits, and contribute to broader Marriott initiatives. It demonstrates a deeper understanding of the brand's ecosystem.
- What are the key performance indicators (KPIs) for a Sales Manager at TPG Hotels and Resorts?
- Key Performance Indicators for a Sales Manager at TPG Hotels and Resorts typically include achieving individual and hotel revenue targets, generating a specific number of room nights and total revenue, successful account retention and growth, conversion rates for leads and RFPs, and overall customer satisfaction and loyalty metrics. Meeting these KPIs is crucial for success in the role.
- What is the expected travel frequency for a Sales Manager at TPG Hotels and Resorts?
- While the job description focuses on sales calls, site inspections, and networking, the exact travel frequency can vary. As a Sales Manager, you'll likely conduct local client meetings and site inspections regularly. Travel for industry events, training, or to meet with key corporate accounts may also be required, but typically this is not an extensive travel role.
Similar roles
Open positions we recommend based on this role.