Educational Program Manager
Swooped · United States
- Hybrid
- Full-time
- $100,000 / year
- United States
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Job highlights
- Build educational partnerships with institutions.
- Develop training content and resources.
- Empower instructors and students with platform use.
- Drive program growth and impact.
- Passionate about workforce development.
About the role
About the Opportunity
The organization is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. It is a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. The platform powers operational excellence for numerous businesses. The organization recently completed a significant funding round, bringing its total funding to a substantial amount and valuing the company at a high figure. The company is looking for an Educational Program Manager to ensure that the platform is known as the market leader for the next generation of workers in academic and vocational training communities. Reporting to the Head of the organization's educational initiative, this role will leverage experience building relationships with educational institutions to meet the needs of instructors and students, while aligning their learning outcomes with customer workforce needs.Key Responsibilities
- Identify, prospect, and establish relationships with trade schools, community colleges, universities, and vocational training programs to integrate the platform into their curricula.
- Empower instructors to teach with the platform confidently.
- Work in partnership with early adopters on the creation of curriculum-ready materials — lesson plans, case studies, and lab exercises.
- Design, deliver, and maintain a library of tutorials, quick-start guides, and sandbox environments that empower instructors by simplifying their onboarding process.
- Enable revenue teams to effectively leverage the value of the educational program in their conversations with the industry.
- Surface educational partner success stories and impact metrics for use in PR, social, brand awareness, and digital campaigns that grow the educational partner network.
- Embrace the entrepreneurial mentality of building something new, and making enhancements to the program and its scalability, based upon learnings and feedback from educators.
Required Qualifications
- Bachelor's degree or equivalent experience; background in Education, Business, Engineering Technology, or a related field preferred.
- 3–6 years of experience in partnership development, business development, or account management — ideally within education, workforce development, or an industrial/B2B technology environment.
- Demonstrated experience developing educational or training content, curriculum materials, or instructional resources.
- Excellent written and verbal communication skills; comfortable presenting to audiences ranging from students to senior academic administrators to C-suite executives.
- Experience managing customer or partner data in Salesforce or a comparable CRM.
- Highly organized, self-directed, and comfortable managing multiple partnerships and projects simultaneously.
- Genuine passion for education, workforce equity, and elevating skilled trades as a career path.
- Familiarity with the maintenance, facilities management, or industrial operations industry — hands-on experience with CMMS platforms is a strong plus.
About the Organization
The mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. The belief is that the greatest asset in any organization is the people. That’s why an intuitive, mobile-first solution was built to help boost productivity and collaboration across teams and locations. The organization is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Key skills/competency
- Educational Program Management
- Partnership Development
- Curriculum Development
- Instructional Design
- CRM Management
- Salesforce
- Business Development
- Workforce Development
- Client Relationship Management
- Content Creation
Skills & topics
- Educational Program Manager
- Partnership Development
- Curriculum Development
- Instructional Design
- Workforce Development
- B2B Technology
- CRM Management
- Salesforce
- Higher Education
- Vocational Training
How to get hired
- Tailor your resume: Highlight experience in education, partnership development, and B2B technology environments.
- Showcase your passion: Emphasize your genuine interest in education and workforce equity.
- Quantify achievements: Use data to demonstrate the impact of your past programs and partnerships.
- Prepare for interviews: Be ready to discuss curriculum development and CRM experience.
Technical preparation
Familiarize with Asset and Work Intelligence platforms.,Practice creating curriculum and lesson plans.,Review CRM (Salesforce) functionalities.,Understand industrial operations industry basics.
Behavioral questions
Describe a successful educational partnership.,How do you empower instructors?,Share experience building new programs.,How do you handle feedback?
Frequently asked questions
- What is the primary goal of the Educational Program Manager at this organization?
- The primary goal is to establish the organization as a market leader for the next generation of workers by integrating their Asset and Work Intelligence platform into academic and vocational training communities. This involves building relationships with educational institutions and empowering instructors and students.
- What kind of experience is most valued for this Educational Program Manager role?
- The ideal candidate will have 3-6 years of experience in partnership or business development, ideally within education or B2B technology. Demonstrated experience in developing educational content, curriculum, and managing CRM data (like Salesforce) is also crucial.
- How does this role contribute to the company's overall mission?
- This role directly supports the mission by ensuring the platform is adopted by future industry professionals. By training students and educators, the company cultivates a pipeline of users familiar with their technology, fostering long-term adoption and success in the industrial operations sector.
- What is the company culture like for the Educational Program Manager position?
- The company culture encourages an entrepreneurial spirit for building new initiatives. You'll be expected to embrace making enhancements based on feedback, indicating a dynamic and collaborative environment focused on growth and scalability.
- What are the educational requirements for the Educational Program Manager role?
- A Bachelor's degree or equivalent experience is required. Preferred backgrounds include Education, Business, Engineering Technology, or a related field.
- How does the company support diversity and inclusion for this role?
- The organization is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.