Community Manager - Multi-Site - Elan - Poway Hills , Elan - Scripps Terrace

What you’ll do - Includes but are not limited to:

Leadership

• Lead, coach, hire, train, and evaluate Community Managers and on-site teams across multiple properties.
• Foster accountability, consistency, and strong communication across all assigned communities.
• Provide ongoing guidance, support, and performance feedback to ensure operational standards are met.
• Address and resolve employee relations and operational issues in collaboration with HR and Regional Leadership.

Operational & Administrative Management

• Oversee day-to-day operations for multiple communities to ensure consistency in service, appearance, and compliance.
• Conduct regular site visits and inspections of common areas, units, and grounds to ensure cleanliness, safety, and policy adherence.
• Ensure proper execution of move-in/move-out processes, inspections, and documentation at all sites.
• Ensure timely and accurate payroll submission and administrative reporting for all assigned properties. 

Financial Management

• Oversee rent collection, delinquency management, and compliance with California landlord-tenant laws across all communities.
• Review financial reports, monitor budgets, control expenses, and recommend operational improvements.
• Ensure compliance with company accounting procedures, including daily deposits and audit readiness.

Marketing & Leasing Oversight

• Monitor leasing performance across multiple sites and support leasing teams with strategies to meet occupancy goals.
• Ensure all advertising, pricing, and leasing activities comply with Fair Housing regulations.
• Analyze market trends and recommend adjustments to pricing and marketing strategies.
• Support resident retention initiatives, renewals, and community engagement efforts.

Resident and Community Relations

• Ensure resident concerns and service requests are handled promptly, professionally, and consistently across all properties.
• Escalate and resolve complex resident issues while maintaining compliance and professionalism.
• Promote positive resident relations and high satisfaction standards at each community.

Compliance & Licensing

• Ensure full compliance with California Fair Housing laws, ADA requirements, safety standards, and company policies.
• Maintain an active California Department of Real Estate (DRE) license as required by law.
• Ensure all assigned communities adhere to state and local regulatory requirements.
• Partner with Regional Leadership to implement policy updates and operational changes.

What you’ll need:

• Minimum of 3–5 years of property management experience, including multi-site management.
• Strong working knowledge of California landlord-tenant laws and Fair Housing regulations.
• Proficiency in Microsoft Office (Word, Excel) and property management software.
• Proven leadership, organizational, and problem-solving skills.
• Incumbent must have reliable transportation available and have a valid driver’s license and automobile insurance, as travel to may be required.  

Who you are:

• Focused with high attention to detail
• Curious and proactive
• Growth-oriented and well-organized
• Disciplined and self sufficient
• A strong communicator
• Tech savvy

What’s in it for you:

We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team:

• Competitive compensation and career growth – As our company continues to grow and expand, so do the opportunities for our team.
• Comprehensive Health Benefits – We offer medical, dental, and vision insurance to keep you and your family healthy.
• Tax-Saving Benefits – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.
• Peace of Mind – Company-paid life insurance offers financial protection for you and your loved ones.
• Work Model – Strong support for a  work-life balance while keeping you connected and engaged.
• Time to Recharge – Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed.