Senior QA Test Engineer SAP OTC

About Southern Glazer's Wine & Spirits

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

The reputation of Southern Glazer’s is well-established, and it's no surprise that we are regularly recognized for our culture. Southern Glazer’s has been recognized by Newsweek as one of America’s Greatest Workplaces for Inclusion and Diversity, as well as for Women and Parents and Families. These accolades speak volumes about our commitment to creating a supportive and inclusive culture of belonging for all employees.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Overview

The Senior QA Test Engineer SAP OTC plays a role in ensuring that solutions function correctly and are error-free by performing the verification and validation of product requirements and implementing quality assurance processes. This role involves monitoring and evaluating testing outcomes, collaborating closely with development teams, the Senior QA/Test Engineer executes moderate tests, including regression, functional, and performance tests for both new and existing functionalities. Analyzing moderate test results to recommend corrective actions is crucial, as is researching and implementing cutting-edge testing technologies, such as machine learning. Additionally, the Senior QA/Test Engineer mentors junior team members, supports architects in developing robust automation strategies, and generates scripts for automated testing. This role also involves developing, building, and supporting moderate systems that may have system-wide impact and coordinating this work across multiple teams to ensure the efficient delivery of high-quality products.

Primary Responsibilities

• The Senior QA Test Engineer SAP OTC is responsible for leading quality assurance activities across the Order‑to‑Cash (O2C) workstream within SAP S/4HANA.
• This role ensures end‑to‑end process integrity, validates cross‑functional integrations, and drives high‑quality delivery for complex enterprise programs, including greenfield, brownfield, and enhancement projects.
• Extensive hands‑on expertise across full SAP S/4HANA Order‑to‑Cash (O2C) processes, including order management, pricing, VIP Price 2.0, delivery, shipping, billing, and returns.
• Execute complex RTM multilayer testing and validate end‑to‑end business scenarios spanning S/4HANA, SuccessFactors, and integrated enterprise ecosystems.
• Strong FI/CO integration background, including Accounts Receivable (AR), ACDOCA, Revenue Accounting & Reporting (RAR), and cash application workflows.
• Skilled in testing and troubleshooting EDI/IDoc/EAPI interfaces, including FinTech transaction formats (810/820) and cross‑system financial data flows.
• Collaborate effectively with cross‑functional teams—P2P, R2R, Supply Chain, WM, Sales, and Commercial—to ensure alignment of business processes and system design.
• Hands-on experience with SAP GUI, Fiori applications, Business Partner (BP) migration activities and tools such as ChaRM/QGM.
• Strong understanding of end-to-end enterprise integration landscapes.
• Background in both SAP ECC and s/4HANA greenfield implementations, supporting configuration, testing, cutover, and hypercare phases.
• Own end-to-end QA strategy, test planning, and execution for the O2C workstream across all project phases.
• Experienced in integration testing in bound and out bound from s/4.
• Identify testing risks, dependencies, and mitigation strategies.
• Experience with SAP test automation tools (e.g., Tricentis Tosca) is a plus.
• Work with Business Analysts to interpret testing needs as requirements are being developed.
• Evaluate testability of business and technical requirements based on business/functional requirement document(s), use cases, user stories, and/or solution design documents.
• Execute requirement/design reviews or sprint/release planning sessions.
• Help perform impact analysis on changes to existing architecture, work processes, and systems.
• Measure performance of various components (using simulated stress tests) and report any outliers/exceptions.
• Contribute to requirements traceability matrix.
• Create test plans.
• Design, develop, and implement reusable components.
• Maintain new and existing object reference files.
• Set up and maintain test environments for both manual and automated testing.
• Monitor test environments establishing thresholds and alerts.
• Ensure availability of data for testing.
• Provide root cause analysis on defects and documented issues.
• Work closely with functional consultants, ABAP developers, Basis, security teams, and business SMEs to triage defects and perform root cause analysis.

Preferred Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Demonstrated ability to work independently and take initiative.
• Solid knowledge of various types of testing, including functional, performance, and other non-functional tests.
• Experience with EDI, credit management, cash application, and bank statement processing.
• Knowledgeable with integration tools such as KAFKA, EAPI, B2B and BUS.
• Ability to write and review test cases.
• Proven knowledge of coding practices, concepts, and design patterns to create maintainable test frameworks.
• Proven knowledge of testing frameworks, tools, and test automation frameworks.
• Experience with OpenText ALM and Tricentis TOSCA.
• Solid knowledge of automating CI/CD infrastructure, as well as the tools, languages, and file formats that inform tooling decisions in the testing strategy.
• Demonstrated skills in performance and non-functional testing to understand how systems perform.

Minimum Qualifications

• Bachelor’s degree in a related field (e.g., Computer Engineering, Information Systems) or equivalent combination of education and work experience.
• Typically, 3+ years of quality assurance testing, or other relevant roles work experience.
• Extensive experience using testing frameworks, tools, and test automation frameworks.
• In-depth familiarity with software development, testing practices, and quality assurance processes.
• Native-level proficiency/fluent in English.
• Experience in DevOps and Agile technology environments.

Physical Demands

Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine. Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping. May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs.

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at NationalTA@sgws.com.

Key skills/competency

• SAP S/4HANA Order-to-Cash (O2C) testing
• Quality Assurance
• Test Automation
• Regression Testing
• Functional Testing
• Performance Testing
• SAP ECC
• SAP Fiori
• EDI/IDoc/EAPI testing
• Tricentis Tosca