Content Strategist, Product Education (Part time)
SoFi · NY - New York City; CA - San Francisco
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- NY - New York City; CA - San Francisco
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Subject: Interested in the Content Strategist, Product Education (Part time) role at SoFi
Hi Taylor — I came across the Content Strategist, Product Education (Part time) opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and SoFi stood out because…
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About the role
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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
Role:
SoFi's Content Strategy team is looking for a part-time Content Strategist to support our Product Education program. This role powers the execution layer for multimedia educational content — supporting brief creation, navigating the compliance process end-to-end, and keeping multiple workstreams organized and moving. You're the kind of person who sees a brief and immediately knows what questions to ask, then gets to work. You write clearly, manage complexity calmly, and never let a compliance submission age in a queue.
This is a role for a strategic executor: someone who can hold both the craft of writing and the rigor of operations at once, and who uses AI tools as a natural extension of their workflow.
What You'll Do:
Writing & Editing Support
- Take creative and strategic briefs and produce polished content drafts across formats — articles, explainers, email, scripts, social copy, and more
- Edit and refine content produced by other contributors, applying a consistent brand and editorial voice
- Use AI-assisted tools to accelerate drafting, research, and iteration — and know when to rely on craft over automation
- Translate complex financial and product concepts into clear, accessible language for a broad consumer audience
Compliance Management
- Own the compliance process for Product Education content — submitting assets, managing redlines, tracking approvals, and executing required changes
- Maintain a clear, up-to-date compliance tracker so the team always knows where each asset stands
- Proactively follow up with compliance stakeholders to keep reviews moving and timelines intact
Project Management & Operations
- Take notes in cross-functional meetings and distribute clear, actionable recaps
- Maintain status updates across active workstreams so nothing gets lost in the shuffle
- Route drafts to the right reviewers at the right time, managing version control and feedback loops
- Serve as a reliable operational backbone for the Product Education program, keeping projects on track and stakeholders informed
AI-Enabled Workflow
- Leverage AI tools throughout the content production cycle — from research and outlining to drafting and revision
- Propose and implement AI-assisted workflows that improve speed and consistency without sacrificing quality
- Stay current on tools relevant to educational content and compliance-heavy environments
Who You Are:
- You have 5+ years of experience in content strategy, content marketing, editorial, or a related field
- You are a strong writer and editor who can move from brief to polished draft with minimal hand-holding
- You are detail-obsessed and calm under the administrative pressure of a compliance-heavy workflow
- You are a natural project manager: you track things, follow up, and make sure nothing slips
- You are fluent with AI writing and productivity tools and use them to work smarter, not just faster
- Experience with financial services, fintech, or regulated content environments is a strong plus
- You hold a Bachelor's degree or equivalent professional experience
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
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