Key Account Manager Business Development - Greater Philadelphia Market
RS · Philadelphia, PA
- Hybrid
- Full-time
- $95,000 / year
- Philadelphia, PA
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Subject: Interested in the Key Account Manager Business Development - Greater Philadelphia Market role at RS
Hi Avery — I came across the Key Account Manager Business Development - Greater Philadelphia Market opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and RS stood out because…
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Job highlights
- Drive growth in assigned accounts.
- Build strong customer relationships.
- Identify market opportunities.
- Negotiate profitable deals.
- Collaborate with internal teams.
About the role
About RS Group
Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience.
We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.
Together, we can make great things happen. Aim for amazing and beyond.
About The Role
Location: Philadelphia, PA Market
Role Purpose
The Key Account Manager focused on Business Development (KAM-BD) is responsible for achieving outsized growth within their assigned account base. These customers consist mainly of high potential customers which currently have a lower share of wallet purchase history with RS. The KAM-BD must build and maintain strong relationships with the customer and will be the main point of contact for higher potential customer opportunities, working closely with an assigned inside sales support team.
Responsibilities
- Identify Market Opportunities: Stay updated on industry trends and identify potential growth areas and emerging markets within the assigned market.
- Develop Strategic Business Plans: Create actionable plans to capitalize on identified opportunities, aligning with company goals.
- Build and Maintain Relationships: Establish and nurture relationships with key stakeholders and decision-makers within the high potential accounts.
- Conduct Competitor Analysis: Analyze competitors to understand their strengths and weaknesses, and develop strategies to differentiate the company.
- Sales Forecasting and Reporting: Provide accurate sales forecasts and regular reports on account performance and market conditions.
- Negotiate Contracts: Negotiate terms and conditions with clients to secure profitable deals while maintaining strong relationships.
- Collaborate with Internal Teams: Work closely with the inside sales, customer service, technical solutions and other teams to ensure client needs are met and opportunities are maximized.
- Develop Strong Supplier Partnerships: Work closely with key suppliers to provide products and services that deliver great solutions to solve customer needs.
- Adopt a Solution Selling Mindset: Focus on understanding the client's unique challenges and needs, then tailor your sales approach to offer customized solutions that address those specific issues, rather than just pushing products or services.
- Engage in Continuous Learning and Development: Stay informed about new products, services, and market conditions to provide the best solutions to clients.
How I Make a Difference In This Role
The Key Account Manager focused on Business Development drives company growth by identifying and engaging high potential accounts. They build strong relationships, understand client needs, and offer tailored product and service based solutions. Key tasks include market research, competitor analysis, contract negotiation, collaboration with internal teams and accurate sales forecasts. They focus on customer growth and retention through upselling and cross-selling. Continuous learning is essential to stay updated on market trends and new products. Their proactive, strategic approach ensures long-term success and competitiveness for the company.
Org Structure
Reports to a Field Sales Manager. Member of a field sales team. Works closely with the inside sales team.
Candidate Requirements
Essential Skills & Experience
- New business skill to grow high potential customers.
- Effective communication with customers, suppliers, and employees.
- Strong negotiation skills to help win profitable business.
- Strategic thinking to develop long-term account plans.
- B2B market experience and expertise within an industrial product category.
- Problem-solving to address client challenges with innovative solutions.
- Sales forecasting to predict sales trends and provide accurate reports.
- Networking to build and maintain a robust network of industry contacts.
- Customer relationship management to foster and maintain strong client relationships.
- Adaptability with the skills to adjust strategies based on market changes and client needs.
- Analytical skills to analyze data to make informed business decisions.
- Sales tools including CRM systems like Salesforce.com or equivalent.
Desirable Skills & Experience
- Experience within the industrial automation and supply industry.
Essential Qualifications (Must Be Evidenced At Offer Stage)
- 5+ years of previous experience in business development for a distributor.
- 5+ years of previous experience working within industrial B2B industry.
- Bachelor’s degree or equivalent work experience.
Key skills/competency
- Key Account Management
- Business Development
- Sales Strategy
- Customer Relationship Management
- B2B Sales
- Negotiation
- Sales Forecasting
- Market Analysis
- Solution Selling
- Industrial Products
Skills & topics
- Key Account Manager
- Business Development
- Sales
- Account Management
- B2B Sales
- Industrial Products
- Distributor Sales
- Sales Forecasting
- Negotiation
- Customer Relationship Management
- Philadelphia
- Salesforce
- Field Sales
- Growth
How to get hired
- Tailor your resume: Highlight B2B industrial sales, business development, and CRM experience.
- Craft a compelling cover letter: Emphasize your strategic account planning and negotiation skills.
- Prepare for interviews: Be ready to discuss how you've grown high-potential accounts.
- Showcase your B2B expertise: Demonstrate your understanding of industrial markets and solutions selling.
- Network effectively: Connect with RS Group employees on LinkedIn to learn more.
Technical preparation
Behavioral questions
Frequently asked questions
- What does a Key Account Manager Business Development do at RS?
- As a Key Account Manager Business Development at RS, you will be responsible for driving significant growth within a portfolio of high-potential customers. This involves building strong relationships, identifying new market opportunities, developing strategic business plans, and collaborating with internal teams to offer tailored solutions.
- What are the essential qualifications for the Key Account Manager Business Development role?
- Essential qualifications include at least 5 years of experience in business development for a distributor, 5 years of experience in the industrial B2B sector, and a Bachelor's degree or equivalent work experience. Strong skills in new business development, communication, negotiation, and CRM systems are also crucial.
- What kind of customers will I be working with as a KAM-BD at RS?
- You will primarily work with high-potential customers who currently have a lower share of wallet with RS. Your goal will be to significantly grow these accounts by understanding their needs and offering comprehensive product and service solutions.
- How important is B2B market experience for this role?
- B2B market experience and expertise within an industrial product category are essential for this role. You need to understand the intricacies of the industrial sector to effectively identify opportunities, analyze competitors, and offer relevant solutions.
- What are the core values of RS Group?
- RS Group's core values are: We are one team, We deliver brilliantly, We do the right thing, and We make every day better. These values guide how employees work and collaborate to achieve amazing results.
- How does RS Group support continuous learning for its Key Account Managers?
- The role emphasizes continuous learning and development. KAM-BDs are expected to stay informed about new products, services, and market conditions to provide the best possible solutions to clients. RS likely offers resources and training to support this.
- What is the organizational structure for this role?
- The Key Account Manager Business Development reports to a Field Sales Manager and is a member of a field sales team. They also work closely with an assigned inside sales support team to maximize customer opportunities.
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