Order Management Specialist
Qcells North America · United States
- Hybrid
- Full-time
- $75,000 / year
- United States
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Subject: Interested in the Order Management Specialist role at Qcells North America
Hi Taylor — I came across the Order Management Specialist opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Qcells North America stood out because…
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Job highlights
- Manage project execution from contract to fulfillment.
- Oversee operations and ensure compliance requirements.
- Analyze data and provide partner feedback.
- Drive process improvements for efficiency.
- Join a growing global solar solutions company.
About the role
Order Management Specialist
Qcells Energy Solutions is seeking an experienced Order Management professional to support and oversee project execution through a combination of administrative oversight and specialized operational expertise within the Energy Solutions division. This role will work closely with and help lead cross-functional support teams in partnership with Project Coordinators and Sales Managers to ensure projects move efficiently from contract through fulfillment.
Key responsibilities include reviewing and verifying completed sales contracts, managing the entry and maintenance of required contractual documentation within the Operations Lifecycle Platform, ensuring compliance with third-party financing and funding requirements, and processing accurate, timely payments to third-party fulfillment vendors.
This is a critical role with direct impact on the company’s ability to build, streamline, and scale solar support operations in alignment with business growth. The ideal candidate will bring strong analytical ability, exceptional attention to detail, sound judgment, and effective communication and problem-solving skills.
This position is based at Qcells North America headquarters in Irvine, California, with potential remote flexibility depending on business needs.
Responsibilities
- Coordinate and streamline financier submittals for NTP, installation, and activation funding
- Resolve paperwork deficiencies and stipulations with internal and external stakeholders to ensure contracts are validated
- Review installation photos for compliance with financier requirements and approved design standards
- Monitor system performance portals to confirm systems are online and operating properly
- Analyze reports and project data to support timely updates and funding milestones
- Provide installation partners with feedback on first-time approval rates and recurring deficiencies
- Communicate funding deadlines, documentation requirements, and turnaround expectations to partners
- Notify partners of compliance issues, including potential reassignment or clawbacks when applicable
- Identify and implement process improvement opportunities to enhance operational efficiency
- Review operational procedures and ensure alignment with industry best practices
Required Qualifications
- 3–5+ years of solar experience in operations management and analytics
- Strong attention to detail with a high degree of accuracy
- Organizational, problem-solving, and analytical skills
- Leadership and people management experience, with ability to develop teams
- Analytical mindset with experience leading or building quantitative talent
- Strong communication skills, both written and verbal, with ability to present strategy to internal and external stakeholders
- Entrepreneurial mindset with the ability to operate effectively in a high-growth environment
- Process-driven approach with a focus on scalable, long-term solutions
Preferred Qualifications
- Bachelor’s degree or Associate’s degree
- Solar industry experience
Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.
Physical, Mental & Environmental Demands
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Mobility
- Standing: 20% of time
- Sitting: 70% of time
- Walking: 10% of time
Strength
- Pulling: up to 10 Pounds
- Pushing: up to 10 Pounds
- Carrying: up to 10 Pounds
- Lifting: up to 10 Pounds
Dexterity
- Typing: F (Frequently)
- Handling: F (Frequently)
- Reaching: F (Frequently)
Agility
- Turning: F (Frequently)
- Twisting: F (Frequently)
- Bending: O (Occasionally)
- Crouching: O (Occasionally)
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications. This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.
Key skills/competency
- Order Management
- Project Execution
- Operations Management
- Analytics
- Sales Support
- Contract Review
- Process Improvement
- Team Leadership
- Stakeholder Communication
- Solar Industry Knowledge
Skills & topics
- Order Management Specialist
- Project Execution
- Operations Management
- Solar Energy
- Contract Management
- Financial Compliance
- Vendor Payments
- Process Improvement
- Analytics
- Stakeholder Communication
- Qcells
- North America
- Irvine
- California
How to get hired
- Tailor your resume: Highlight 3-5 years of solar operations management and analytics experience. Emphasize attention to detail, problem-solving, and leadership skills.
- Showcase relevant experience: Quantify achievements in contract review, process improvement, and stakeholder communication. Mention specific software or platforms used.
- Prepare for behavioral questions: Be ready to discuss leadership experience, handling deficiencies, and implementing process improvements. Provide STAR method examples.
- Understand Qcells: Research Qcells' mission, values, and their role in the solar industry. Familiarize yourself with their products and services.
- Network and inquire: Connect with current employees on LinkedIn for insights. Reach out to the hiring manager via email at *****@qcells.com for specific role questions.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities of an Order Management Specialist at Qcells North America?
- The Order Management Specialist at Qcells North America is responsible for overseeing project execution from contract through fulfillment. This includes reviewing contracts, managing documentation, ensuring compliance with financing requirements, processing vendor payments, and identifying process improvement opportunities within the Energy Solutions division.
- What qualifications are essential for the Order Management Specialist role at Qcells?
- Essential qualifications include 3-5 years of solar experience in operations management and analytics, strong attention to detail, organizational and problem-solving skills, leadership experience, and excellent written and verbal communication skills. An entrepreneurial mindset and a process-driven approach are also crucial.
- Is there remote flexibility for the Order Management Specialist position at Qcells?
- Yes, there is potential for remote flexibility for the Order Management Specialist position, depending on business needs. The role is based at Qcells North America headquarters in Irvine, California.
- What kind of company is Qcells North America, and what is its industry?
- Qcells North America is part of Hanwha Q CELLS America Inc., a global leader in solar photovoltaic (PV) products and solutions. They are rapidly expanding their business in North America, focusing on distributed energy solutions, direct-to-homeowner sales, and EPC services within the renewable energy sector.
- How important is attention to detail for this Order Management Specialist role?
- Attention to detail is critical for the Order Management Specialist role. The position involves reviewing contracts, ensuring compliance with financing and funding requirements, and processing accurate payments, all of which demand a high degree of accuracy and meticulousness.
- What opportunities for growth exist within Qcells for an Order Management Specialist?
- Qcells is a rapidly expanding global business in a growing industry. The Order Management Specialist role has a direct impact on scaling solar support operations, offering opportunities to contribute to business growth and potentially advance within the company as it expands.
- What is the typical salary range for an Order Management Specialist in California?
- While the specific salary is not provided, California law requires Qcells to provide a target salary range for CA positions. Actual compensation is influenced by factors like skill set, education, experience, and job duties. For precise information, candidates should inquire during the application process.