Product Manager Sr. - Credit Card/Change in Terms
PNC · Wilmington, DE
- On site
- Full-time
- $157,000 / year
- Wilmington, DE
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Subject: Interested in the Product Manager Sr. - Credit Card/Change in Terms role at PNC
Hi Alex — I came across the Product Manager Sr. - Credit Card/Change in Terms opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and PNC stood out because…
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Job highlights
- Manage credit card product changes and initiatives.
- Drive business results through product development.
- Analyze market trends for new opportunities.
- Collaborate with internal and external stakeholders.
- Ensure compliance and risk management.
About the role
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Manager Senior within PNC's Retail Lending organization, you will be based in Wilmington, DE; New York City, NY; Philadelphia, PA or Pittsburgh, PA.
Support Function Role (Execution Partner)
The support function role enables successful delivery by executing defined components of Credit Card change-in-terms initiatives under the direction of the lead, such as preparing materials, coordinating inputs, tracking milestones, implementing system or communication updates, and supporting compliance documentation. While critical to execution quality and efficiency, the support role does not own overall decision making or accountability for outcomes, instead focusing on timely, accurate delivery of assigned workstreams within the broader change framework.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
Drives business and financial results through the selection, design, development and promotion of new and existing products or experiences utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience. Uses knowledge of emerging technologies to deliver products to customers through all applicable channels. Prioritizes and makes decisions regarding product recommendations. Develops business case, business plan and roll-out of specific products or experiences. Monitors the marketplace to assess product, technology, and market trends to identify a market need or opportunity. Recommends new products or enhancements to existing products or experiences and develops and designs innovative features. Manages the development, production, roll-out, pricing or promotion of specific products, and recognizes, anticipates and resolves operational and process problems that arise. Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners. Participates in client-facing and external stakeholder activities to ensure all product offerings or experiences meet strategic goals. Develops product-specific marketing initiatives. Supports risk management, compliance and audit needs as part of the first line of defense. Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results.
Key Responsibilities
- Drive business and financial results for credit card products.
- Design, develop, and promote new and existing product experiences.
- Utilize technology, operations, and data analytics for product differentiation.
- Monitor market trends and identify new opportunities.
- Develop business cases, plans, and roll-out strategies for products.
- Partner with sales, marketing, and digital channel delivery teams.
- Support risk management, compliance, and audit requirements.
Key Skills/Competency
- Product Management
- Credit Card
- Change Management
- Business Acumen
- Customer Focus
- Risk Management
- Product Development
- Marketing
- Data Analytics
- Stakeholder Management
Skills & topics
- Product Manager
- Senior Product Manager
- Credit Card
- Change in Terms
- Product Development
- Marketing
- Business Analysis
- Financial Services
- Risk Management
- Customer Experience
How to get hired
- Tailor your resume: Highlight experience in product management, credit cards, and change initiatives, aligning with PNC's stated needs.
- Showcase relevant skills: Emphasize business acumen, customer focus, risk management, and collaboration in your application and during interviews.
- Understand PNC's culture: Research PNC's commitment to customer experience, risk management, and inclusive workplace values.
- Prepare for in-office expectations: Be ready to discuss how you thrive in a collaborative, in-office environment and manage your work-life balance.
- Connect with the recruiter: Reach out to your recruiter or hiring manager to clarify role expectations and workplace dynamics.
Technical preparation
Behavioral questions
Frequently asked questions
- What specific experience is required for the Senior Product Manager Credit Card role at PNC?
- The Senior Product Manager Credit Card role at PNC typically requires a university/college degree and 5+ years of industry-relevant experience. Specific experience in product management, credit cards, and driving business results through product development is highly valued.
- What are the key responsibilities of a Support Function Role like this Senior Product Manager position at PNC?
- As a Support Function Role, this position focuses on executing defined components of Credit Card change-in-terms initiatives. This includes preparing materials, coordinating inputs, tracking milestones, implementing system updates, and supporting compliance documentation, all under the direction of a lead.
- Does PNC offer sponsorship for employment visas for the Senior Product Manager Credit Card role?
- No, PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
- What is the salary range for a Senior Product Manager at PNC?
- The base salary range for this role is between $65,000.00 and $157,300.00 annually. Actual salaries may vary based on location, market data, and individual qualifications.
- What is the work arrangement for the Senior Product Manager Credit Card role at PNC?
- PNC is an in-office company. This role requires employees to work on-site in one of the specified locations: Wilmington, DE; New York City, NY; Philadelphia, PA or Pittsburgh, PA.
- What are the preferred skills for the Senior Product Manager role at PNC?
- Preferred skills for this Senior Product Manager role include Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, and Sales. Strong competencies in areas like Business Acumen, Collaboration, and Decision Making are also important.
- How can I apply for the Senior Product Manager Credit Card job at PNC?
- To apply for this Senior Product Manager Credit Card role at PNC, follow the application instructions provided. Ensure your resume highlights relevant experience and skills, and prepare to discuss your qualifications in relation to the job description and PNC's company values.
- What kind of benefits does PNC offer its full-time employees?
- PNC offers a comprehensive benefits package for full-time employees, including medical, dental, and vision coverage, life insurance, disability protection, 401(k) with match, pension and stock purchase plans, and various paid time off benefits such as vacation, holidays, and parental leave.
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