Associate Patient Care Coordinator - Administration
Pacific Medical Centers · Renton, WA
- On site
- Part-time
- $65,000 / year
- Renton, WA
Job highlights
- Schedule patients and coordinate care.
- Perform administrative and clerical duties.
- Process prior authorizations for patients.
- Provide excellent customer service.
- Work within a patient-focused healthcare team.
About the role
Associate Patient Care Coordinator - Administration
An Associate Patient Care Coordinator provides various receptionist and skilled clerical duties to support the department. This position is responsible for scheduling patients, obtaining necessary documentation, and coordinating aspects of patient care to ensure continuity of care. The position performs prior authorizations when necessary. This role will perform all duties in a manner which promotes team concept and reflects the mission and values of the entity.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications
- Coursework/Training: Completion of PMC’s Competency Review for BOS/PSR/PAR Staff with a passing score within 90 days of hire.
- Customer service experience.
Preferred Qualifications
- 6 months of medical office experience.
- 6 months of Experience in EMR.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About The Team
Pacific Medical Centers (PacMed) is a private, not-for-profit, primary and integrated multi-specialty health care network with outpatient clinics and primary and specialty care providers in King, Snohomish and Pierce counties. We combine decades of patient-centered care with cutting-edge technology, first-class facilities and board-certified providers.
Our strong team environment and respect for our people—at all levels and from all backgrounds—allow us to provide authentic care that achieves the highest-quality patient outcomes, backed by the strong network of resources and support through our affiliation with the Providence family, including local partners like Swedish Health Services.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.
Key skills/competency
- Patient Scheduling
- Clerical Duties
- Prior Authorizations
- Customer Service
- EMR
- Teamwork
- Healthcare Administration
- Patient Care Coordination
- Medical Office Experience
- Providence Mission and Values
Skills & topics
- Patient Care Coordinator
- Healthcare Administration
- Patient Scheduling
- Customer Service
- Medical Office
- EMR
- Prior Authorization
- Clerical Duties
- Part-time
- On-site
How to get hired
- Tailor your resume: Highlight customer service and any medical office or EMR experience to match the Associate Patient Care Coordinator role.
- Emphasize required skills: Clearly state your completion of PMC’s Competency Review or your ability to pass it.
- Showcase EMR proficiency: If you have EMR experience, detail it to demonstrate technical readiness for this role.
- Research Providence values: Align your application and interview answers with their mission of patient-focused, whole-person care.
- Network with recruiters: Connect on LinkedIn to learn more about the team and express your interest directly.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the core responsibilities of an Associate Patient Care Coordinator at Pacific Medical Centers?
- The Associate Patient Care Coordinator handles receptionist duties, schedules patients, obtains necessary documentation, coordinates patient care for continuity, and performs prior authorizations. They operate within a team concept, aligning with the mission and values of Pacific Medical Centers.
- What qualifications are essential for this role at Pacific Medical Centers?
- Essential qualifications include completion of PMC’s Competency Review for BOS/PSR/PAR Staff with a passing score within 90 days of hire, and prior customer service experience. These are fundamental for success in the Associate Patient Care Coordinator position.
- What preferred qualifications would make a candidate stand out for the Associate Patient Care Coordinator role?
- Preferred qualifications include at least 6 months of experience in a medical office setting and 6 months of experience using an Electronic Medical Record (EMR) system. These experiences are advantageous for the Associate Patient Care Coordinator position.
- How does Providence support its caregivers, and what benefits can I expect as an Associate Patient Care Coordinator?
- Providence offers best-in-class benefits designed for well-being, professional growth, and financial security. This includes a 401(k) with employer matching, comprehensive health, dental, and vision insurance, life and disability insurance, generous time off, and well-being resources. These benefits are intended to support caregivers so they can focus on providing extraordinary care.
- What is the work arrangement for the Associate Patient Care Coordinator position at Pacific Medical Centers?
- The Associate Patient Care Coordinator position at Pacific Medical Centers is an on-site role, as indicated by the 'Workplace Type: On-site' designation in the job posting. This means the role requires regular presence at the designated work location.
- Can you explain the pay range for the Associate Patient Care Coordinator role at Pacific Medical Centers?
- The hourly pay range for the Associate Patient Care Coordinator position at Pacific Medical Centers is between $21.30 and $31.48. This is a base pay range, and additional compensation may be available based on factors like shift differentials, overtime, or bonus opportunities.
- What is the employment type for this Associate Patient Care Coordinator position?