
Hub Supervisor
O'Reilly Auto Parts · Brockton, MA
- On site
- Full-time
- $41,600 / year
- Brockton, MA
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Subject: Interested in the Hub Supervisor role at O'Reilly Auto Parts
Hi Alex — I came across the Hub Supervisor opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and O'Reilly Auto Parts stood out because…
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Job highlights
- Supervise daily hub operations and team members.
- Ensure accurate invoicing and inventory management.
- Oversee delivery routes and maximize efficiency.
- Manage hub expenses and profitability.
- Assist with hiring, training, and performance.
About the role
Hub Supervisor
Compensation
Pay Range: $15.00 - $20.00
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
To manage and oversee all aspects of daily hub operations, including supervising city delivery dispatcher(s), hub delivery specialists and any other team members assigned to hub. Bilingual candidates encouraged to apply.
Essential Job Functions
- Serve as supervisor responsible for managing and maintaining a high level of accuracy and customer service for all city delivery service functions.
- Work with city delivery dispatcher(s) to ensure that all product is properly invoiced to spoke stores.
- Investigate all shipping and inventory discrepancies related to hub - make sure they are corrected in a timely manner.
- Assist with monthly cycle counts and other inventory control duties as assigned.
- Make sure all hub stockers and related personnel are checking in and putting up stock orders in an accurate and timely manner.
- Ensure proper shrinkage focus and tools are in place to minimize the store’s exposure to theft and paperwork shortages.
- Responsible for oversight of all hub delivery routes under his or her responsibility. Make sure all routes are followed and efficiency is maximized, while costs are minimized.
- Ensure safe driving practices are followed as well as all policies related to delivery service.
- Manage all expenses related to hub side of business to maximize profitability for hub and spoke stores.
- Maintain an organized, clean city delivery area divided into areas/bins for each spoke store.
- Schedule hub employees to ensure adequate coverage while meeting payroll budget.
- Maintain monthly work schedule for all team members under his/her supervision, including but not limited to city delivery dispatcher and hub delivery specialists.
- Ensure all team members are clocking in and out according to company policy.
- Ensure city delivery dispatcher is monitoring delivery specialist’s route schedule, while communicating any delays to stores remaining on the route.
- Work with store manager to ensure route is covered in absence of regular city delivery supervisor and/or city delivery specialists.
- Work with store manager and hub delivery specialists to ensure vehicles are well maintained and quarterly inspections are completed thoroughly and accurately.
- Ensure mileage is being entered into the asset management system daily.
- Provide input to store manager with regard to city delivery dispatcher and delivery specialists’ performance in preparation for performance evaluations.
- Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
- Make sure that all new driver training occurs timely, and that ongoing training is completed as required.
- Make sure that all drivers have “passed” their pre-employment drug test and that their MVR is approved through Risk Management prior to employment.
- Ensure all employees regularly scheduled to drive have an approved MVR on file with Risk Management.
Skills/Education/Knowledge/Experience/Abilities
Required:
- Ability to operate effectively in a fast-paced environment
- Good organizational and planning skills
- Ability to analyze and solve problems
- Excellent interpersonal skills
- Must be an effective communicator
- Ability to quickly match alphanumeric sequences
Desired:
- Familiar with automotive parts
- Supervisor and/or manager experience
- Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.
Key skills/competency
- Supervisory Skills
- Operations Management
- Logistics Coordination
- Inventory Control
- Team Leadership
- Performance Management
- Problem-Solving
- Customer Service
- Employee Scheduling
- Process Improvement
Skills & topics
- Hub Supervisor
- Operations Management
- Logistics
- Inventory Control
- Team Leadership
- Automotive Parts
- Dispatch
- Delivery Management
- Supervisor
- Hiring
How to get hired
- Tailor your resume: Highlight supervisory experience and automotive parts knowledge.
- Emphasize relevant skills: Showcase organizational, problem-solving, and communication abilities.
- Prepare for interviews: Discuss your experience managing teams and operations.
- Express interest in growth: Mention O'Reilly's promote-from-within philosophy.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the pay range for the Hub Supervisor position at O'Reilly Auto Parts?
- The pay range for the Hub Supervisor position at O'Reilly Auto Parts is $15.00 - $20.00 per hour. The actual rate may exceed this based on location, performance, and applicable premiums.
- What are the primary responsibilities of a Hub Supervisor at O'Reilly Auto Parts?
- As a Hub Supervisor, you will oversee daily hub operations, manage dispatchers and delivery specialists, ensure accurate invoicing and inventory, manage delivery routes for efficiency, and oversee team member schedules and performance.
- Are bilingual candidates encouraged to apply for the Hub Supervisor role?
- Yes, O'Reilly Auto Parts specifically encourages bilingual candidates to apply for the Hub Supervisor position. Fluency in Spanish is highly desired.
- What skills are required for the Hub Supervisor position?
- Required skills include the ability to operate in a fast-paced environment, strong organizational and planning skills, problem-solving abilities, excellent interpersonal skills, effective communication, and the ability to quickly match alphanumeric sequences.
- Does O'Reilly Auto Parts offer opportunities for career growth?
- Yes, O'Reilly Auto Parts has a strong promote-from-within philosophy and offers numerous opportunities for career growth, supported by tuition assistance and a structured career path.
- What is the compensation package for a Hub Supervisor at O'Reilly Auto Parts?
- The total compensation package includes competitive wages, paid time off, stock purchase plan, 401k with employer contributions, medical, dental, and vision insurance, and tuition educational assistance programs.
- How can I apply for the Hub Supervisor job at O'Reilly Auto Parts?
- You can apply for the Hub Supervisor job through the O'Reilly Auto Parts careers portal. Ensure your resume highlights relevant experience and skills.
- What qualifications are desired for the Hub Supervisor role?
- Desired qualifications include familiarity with automotive parts and prior supervisor or manager experience. Fluency in multiple languages, especially Spanish, is also highly desired.
