
Product Enablement Manager
OpenAI · New York, NY
- On site
- Full-time
- $186,500 / year
- New York, NY
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Subject: Interested in the Product Enablement Manager role at OpenAI
Hi Morgan — I came across the Product Enablement Manager opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and OpenAI stood out because…
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Job highlights
- Manage product enablement systems for GTM teams.
- Translate complex AI products into clear narratives.
- Build scalable systems for rapid product development.
- Establish GTM feedback loops to inform product strategy.
- Measure enablement effectiveness with key metrics.
About the role
About The Team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About The Role
This role is based in our NYC or SF office 3x a week. We offer relocation assistance to new employees. This role sits at the intersection of Product and GTM. We are seeking a GTM Product Enablement Manager who will own how OpenAI’s products are translated into field execution. This is not a traditional enablement role focused on trainings or content—this role is responsible for building the systems, workflows, and feedback loops that make rapidly evolving products understandable, sellable, and scalable across the GTM organization. You will partner closely with Product, Engineering, Sales, and Marketing to ensure that product velocity translates into GTM readiness. You will design and operationalize how new products launch, and how insights from the field shape future product and GTM strategy.
In This Role, You Will
- Contribute to the end-to-end product enablement system across onboarding, product launches, and continuous learning.
- Translate complex technical products (APIs, AI systems, workflows) into clear GTM narratives, use cases, and playbooks.
- Build scalable systems—not just content—that enable teams to keep pace with rapid product development.
- Partner closely with Product and Engineering to understand new capabilities and ensure effective field readiness.
- Establish feedback loops from GTM → Product to inform roadmap, positioning, and packaging decisions.
- Define and track key metrics (ramp time, product adoption, deal velocity) to measure enablement effectiveness.
- Identify gaps in GTM workflows and build solutions that improve how teams sell, position, and deploy products.
- Leverage tools, automation, and AI to scale enablement efforts across the organization.
You Might Thrive In This Role If You Have
- Experience building with AI and rolling out AI-driven learning experiences.
- Experience building and scaling enablement programs, systems, or workflows in a fast-paced environment.
- Strong product intuition and the ability to quickly understand technical products and translate them into business value.
- Experience working cross-functionally with Product, Engineering, Sales, or Marketing teams.
- Deep operational rigor, with experience defining KPIs and measuring impact.
- A systems mindset—you think in scalable solutions, not one-off deliverables.
- Strong communication skills, with the ability to simplify complex technical concepts for diverse audiences.
- Comfort operating in ambiguity and driving clarity in fast-moving environments.
- High ownership and the ability to move between strategy and execution seamlessly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Key skills/competency
- Product Enablement
- Go-to-Market Strategy
- AI Product Management
- Cross-functional Collaboration
- Systems Thinking
- Operational Rigor
- Performance Metrics
- GTM Readiness
- Product Launch
- AI Learning Experiences
Skills & topics
- Product Enablement Manager
- GTM
- AI
- Product Management
- Sales Enablement
- Engineering
- Marketing
- Onboarding
- Product Launch
- Systems Design
- NYC
- SF
How to get hired
- Tailor your resume: Highlight experience in AI, GTM, and building scalable systems.
- Showcase cross-functional skills: Emphasize collaboration with Product, Engineering, Sales, and Marketing.
- Demonstrate operational rigor: Detail your experience in defining KPIs and measuring impact.
- Prepare for case studies: Be ready to discuss how you've translated technical products into business value.
- Articulate your systems mindset: Explain how you approach building scalable solutions.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the role of a Product Enablement Manager at OpenAI?
- The Product Enablement Manager at OpenAI is crucial for bridging the gap between product development and Go-to-Market execution. This role focuses on building the systems, workflows, and feedback loops necessary to make rapidly evolving AI products understandable, sellable, and scalable across the GTM organization. It involves close collaboration with Product, Engineering, Sales, and Marketing to ensure product velocity translates into GTM readiness and to inform future product strategy through field insights.
- What are the key responsibilities of the Product Enablement Manager at OpenAI?
- Key responsibilities include contributing to end-to-end product enablement systems, translating complex technical products into GTM narratives, building scalable enablement systems (not just content), partnering with Product and Engineering, establishing GTM feedback loops, defining and tracking key metrics for enablement effectiveness, identifying GTM workflow gaps and building solutions, and leveraging automation and AI to scale enablement efforts.
- What qualifications are essential for the Product Enablement Manager role at OpenAI?
- Essential qualifications include experience building with AI and AI-driven learning experiences, proven ability to build and scale enablement programs/systems in fast-paced environments, strong product intuition, experience with cross-functional collaboration with Product, Engineering, Sales, or Marketing, deep operational rigor with KPI experience, a systems mindset, strong communication skills, comfort with ambiguity, and high ownership with the ability to drive strategy and execution.
- Is this Product Enablement Manager role remote or in-office?
- This Product Enablement Manager role requires being in the NYC or SF office 3x a week. OpenAI offers relocation assistance to new employees.
- How does OpenAI ensure AI products are successfully adopted by GTM teams?
- OpenAI achieves this by hiring a Product Enablement Manager to build dedicated systems and workflows. This involves translating complex technical products into understandable GTM narratives, establishing feedback loops from GTM to Product, and defining metrics to track adoption and effectiveness. The focus is on scalable systems that allow teams to keep pace with rapid product development.
- What is the compensation range for the Product Enablement Manager position at OpenAI?
- The compensation range for the Product Enablement Manager position at OpenAI is $177,000 to $196,000 annually.
