Innovation Architect
Miro · Austin
- On site
- Fulltime
- Austin
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Subject: Interested in the Innovation Architect role at Miro
Hi Jamie — I came across the Innovation Architect opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Miro stood out because…
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About the role
About the Team
Miro’s Advisory Services team sits within the Professional Services organization and is focused on strategic guidance for Enterprise plan customers with a focus on human-centred change, experience design, deep product expertise, and workflow transformation. The Advisory Services team brings the product and transformation expertise required to accelerate business value realization on Miro. You will understand our customer’s needs and proactively identify ways in which they can interact with Miro to achieve their goals!
About the Role
Support teams in adopting Miro by demonstrating best practices and real-world applications
Partner with IT and business stakeholders to align Miro’s value with their goal
Conduct assessments and provide recommendations to improve collaboration
Help design and implement change initiatives that drive successful adoption
Assist in creating governance models that support teamwork and innovation
Facilitate workshops to explore use cases and improve team collaboration
Develop simple prototypes to showcase Miro’s capabilities and inspire innovation
Recommend ways to streamline tool usage and enhance collaboration strategies
Provide guidance on Agile ways of working and help teams integrate Agile principles
Share best practices and coach teams on improving their workflows with Miro
What you’ll do
Lead workshops that help teams improve collaboration and discover high-impact use cases with Miro
Assess team workflows and provide targeted recommendations to enhance productivity and alignment
Partner with IT and business stakeholders to connect Miro’s value with organizational goals
Guide teams through change initiatives that support tool adoption and scalable governance models
Develop simple prototypes to demonstrate possibilities and inspire innovation
Coach teams on Agile ways of working and help integrate Agile principles into daily practices
Identify barriers to effective teamwork and design solutions that drive measurable improvement
What you’ll need
3–5 years of experience in consulting, change management, Agile, or similar fields
Hands-on experience working with enterprise teams or fast-moving environments
Strong facilitation skills with the ability to run engaging, outcome-driven workshops
Proven ability to help organizations adopt new tools or improve collaboration practices
Familiarity with Human-Centered Design, governance frameworks, or collaboration tools
Experience with Agile methodologies and platforms such as Miro or similar tools
Excellent communication and presentation skills, with the ability to simplify complex topics
Adaptable, proactive, and comfortable working in dynamic, evolving environments
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
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