Administration Officer - Billings
KE Select · Sydney, New South Wales, Australia
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Administration Officer - Billings
KE Select · Sydney, New South Wales, Australia
Dana Walsh
Hiring Manager · h•••••@adzuna.com.au
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Subject: Interested in the Administration Officer - Billings role at KE Select
Hi Dana — I came across the Administration Officer - Billings opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and KE Select stood out because…
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Not recommended alone — résumés get filtered before a human sees them.
- On site
- Full-time
- A$60,000 / year
- Sydney, New South Wales, Australia
Job highlights
- Process pathology billing and medical administration.
- Ensure accurate and timely billing operations.
- Handle patient queries and financial information.
- Work with Medicare and Health Funds.
- Requires strong attention to detail.
About the role
About The Company
Our client is a leading pathology provider supporting hospitals and clinics across NSW. With a busy hospital-based laboratory in Darlinghurst and multiple clinics across metro Sydney and regional areas, our client plays a vital role in delivering fast, reliable diagnostic services to the healthcare community.
About The Role
As an Administration Officer within the Billing Department, you will play a key role in supporting the wider team with pathology billing and general medical administration duties. This position requires a high level of accuracy, attention to detail, and the ability to work efficiently in a fast-paced healthcare environment.
Key Responsibilities
- Collaborate with Billing Officers and internal teams to ensure the smooth, accurate, and timely processing of billing activities.
- Process Medicare, Health Fund, and manual billing daily, ensuring compliance with relevant legislation, Medicare requirements, health fund rules, and organisational policies.
- Review and follow up on Medicare and Health Fund rejections.
- Conduct daily reviews of held billing batches to ensure timely resolution.
- Reconcile payments received and investigate discrepancies as required.
- Maintain accurate and up-to-date patient and billing records across relevant systems.
- Investigate and resolve billing queries via phone, email, and in person, handling all enquiries professionally and sensitively.
- Support continuous improvement initiatives within billing systems and processes.
- Contribute to the implementation and monitoring of service standards, performance metrics, and quality indicators.
- Assist in the development and review of policies and procedures.
- Ensure all patient and financial information is handled in accordance with privacy and confidentiality requirements.
Key Skills & Experience
- Must have direct pathology billing experience
- Proven experience in data entry within a fast-paced environment
- High level of attention to detail and accuracy
- Strong organisational and time management skills
- Excellent communication and interpersonal abilities
- Ability to work both independently and as part of a team
Key skills/competency
- Pathology Billing
- Medical Administration
- Medicare Billing
- Health Fund Billing
- Data Entry
- Attention to Detail
- Time Management
- Communication Skills
- Patient Records
- Confidentiality
Skills & topics
- Billing Officer
- Administration Officer
- Pathology Billing
- Medical Administration
- Medicare
- Health Funds
- Data Entry
- Healthcare
- Sydney
- NSW
How to get hired
- Tailor your resume: Highlight direct pathology billing experience and data entry skills for this Administration Officer role.
- Craft a compelling cover letter: Emphasize your attention to detail and ability to work in a fast-paced healthcare setting.
- Prepare for interviews: Be ready to discuss your experience with Medicare and Health Fund billing processes and query resolution.
- Apply promptly: Submit your application as soon as possible for an ASAP start, or email bree@keselect.com for a confidential discussion.
Technical preparation
Master pathology billing software.,Practice data entry speed and accuracy.,Understand Medicare and health fund rules.,Familiarize with patient record systems.
Behavioral questions
Describe a time you handled billing errors.,How do you manage high-volume data entry?,Give an example of prioritizing tasks.,How do you handle confidential patient information?
Prefer to apply the usual way?
Not recommended alone — résumés get filtered before a human sees them. Email the hiring manager first.
Frequently asked questions
- What is the primary focus of the Billing Administration Officer role at KE Select?
- The primary focus of the Billing Administration Officer role at KE Select is to support the Billing Department with pathology billing and general medical administration duties, ensuring accuracy and timeliness in processing claims with Medicare and Health Funds.
- What specific billing experience is required for this position?
- Direct pathology billing experience is a mandatory requirement for this position. This includes processing Medicare, Health Fund, and manual billings, as well as following up on rejections.
- How important is attention to detail for this role?
- Attention to detail and accuracy are crucial for this role. The ability to meticulously process billing, reconcile payments, and maintain patient records is essential for success as a Billing Administration Officer.
- What are the typical working hours for a Billing Administration Officer?
- While not explicitly stated, roles in fast-paced healthcare environments like this typically involve standard business hours, Monday to Friday. However, specific shift details would be best confirmed during the interview process.
- What kind of patient interaction can I expect in this role?
- You can expect to investigate and resolve billing queries via phone, email, and in person. This requires handling all enquiries professionally and sensitively, maintaining patient confidentiality.
- What is KE Select's role in this hiring process?
- KE Select is the recruitment agency handling the hiring for this position. They are a leading provider of Scientific, Medical and Technical recruitment services and are actively interviewing candidates for an immediate start.
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