Telephony Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Telephony Engineer based in Brazil .

Join a fast-growing voice AI environment where you’ll help build and maintain the telephony infrastructure powering next-generation customer interactions.
You’ll own complex telephony integrations and play a critical role in ensuring reliable, high-quality voice experiences for enterprise customers.
The role combines hands-on SIP and VoIP troubleshooting with customer-facing technical support and integration ownership.
You’ll investigate challenging call failures using network traces, PCAP analysis, and carrier-level diagnostics to identify and resolve issues.
Your technical insights will also influence product improvements and help shape the future of AI-powered voice infrastructure.
You’ll work closely with customers, engineers, and cross-functional teams in a fast-paced, remote environment where technical ownership and initiative are highly valued.
This is an opportunity to make a direct impact on call quality, reliability, and the evolution of modern AI voice platforms.