Technical Account Manager, Automattic Special Projects Team

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Account Manager, Automattic Special Projects Team based in India.

This role is focused on delivering exceptional technical experiences for partners throughout the full website lifecycle.
You will combine advanced WordPress expertise with project management, troubleshooting, and customer success skills.
The position involves working closely with site owners, designers, developers, and third-party stakeholders to turn complex needs into effective solutions.
You will take ownership of high-touch deployments, integrations, migrations, and urgent technical issues.
Your work will directly influence partner satisfaction while helping improve products, processes, and technical practices.
The environment rewards autonomy, thoughtful problem-solving, clear communication, and a strong commitment to quality.
It is an ideal opportunity for a technically sophisticated professional who enjoys working across varied projects and ambiguous challenges.