Senior Knowledge Management Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Knowledge Management Specialist based in the United States.

This newly created role will lead the development and ongoing optimization of a centralized knowledge ecosystem supporting a broad insurance value chain.
You will make critical information easier to find, understand, maintain, and apply across underwriting, product, sales, marketing, customer service, and claims.
The position combines knowledge governance, content management, process improvement, compliance support, and stakeholder collaboration.
You will establish standards for taxonomy, metadata, version control, content quality, and review cycles while partnering with subject matter experts across the organization.
The role also offers an opportunity to prepare structured knowledge assets for advanced search and future AI-enabled business capabilities.
You will help strengthen operational consistency, employee enablement, regulatory compliance, and customer service through better access to reliable information.
This is an ideal opportunity for a proactive knowledge management professional who enjoys building scalable processes and influencing teams through collaboration.