IT Support Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Support Engineer based in India.

This is a hands-on IT support role serving employees across a global, multi-entity organization.
You will act as a first-line technical resource, resolving endpoint, identity, access, email, connectivity, and productivity issues.
The role combines Windows and macOS support with Microsoft 365, Google Workspace, cloud services, and hybrid identity environments.
You will own tickets from intake through resolution, ensuring responsive service and adherence to SLAs.
You will also play an important role in employee onboarding and offboarding, device provisioning, access management, and cloud workspace support.
Working closely with colleagues across multiple time zones, you will contribute to a reliable and user-focused IT experience.
This is an excellent opportunity for an adaptable support professional who enjoys troubleshooting, collaboration, and working in a dynamic international environment.