Senior Customer Account Manager - East

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Account Manager - East based in United States.

This is a strategic post-sale leadership role focused on managing and growing a portfolio of Enterprise technology accounts.
You will own customer relationships from onboarding through adoption, expansion, advocacy, and renewal.
The role combines relationship management, commercial strategy, executive engagement, and data-driven account planning.
You will partner closely with sales, technical account management, solutions engineering, and training teams to accelerate customer value.
Success will be measured through account health, customer outcomes, retention, and growth across your portfolio.
The ideal candidate brings strong enterprise customer management experience and the ability to communicate technical value to senior stakeholders.
This is an opportunity to make a measurable impact in a fast-moving cloud technology environment while helping customers maximize their investments.