Consultor de Sustentação Salesforce

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Consultor de Sustentação Salesforce based in Brazil.

This role is focused on functional support and day-to-day sustainment of a Salesforce environment, helping users resolve issues and questions efficiently. You will act as a key connection between business users, internal teams, and global support teams. The position combines incident triage, Case management, technical documentation, data quality, and operational support. You will investigate problems, identify their root context, and ensure cases are properly documented and followed through to resolution. Strong organization and attention to detail will be essential for maintaining reliable processes and high-quality platform data. This is an opportunity to work in a collaborative, global environment where initiative and continuous improvement are valued.