Sales Manager
Hyatt · Denver, CO
- On site
- Full-time
- $60,000 / year
- Denver, CO
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Sales Manager
Hyatt · Denver, CO
Riley Chen
Hiring Manager · h•••••@careers.hyatt.com
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Subject: Interested in the Sales Manager role at Hyatt
Hi Riley — I came across the Sales Manager opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Hyatt stood out because…
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Not recommended alone — most applicants never hear back.
Job highlights
- Exceed sales goals for the property.
- Grow revenue, profit, and market share.
- Represent hotel services to clients.
- Generate room revenue via strategic planning.
- Ideal for entry-level with leadership potential.
About the role
About Us:
Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do! T.E.A.M = Together Everyone Achieves More
About the Role:
As Sales Manager, you will partner with our exceptional Operations TEAM to achieve and exceed sales goals for our property. Our ideal candidate will have a solid understanding of the city market, a proven track record of growing revenue, profit, and market share, and a dynamic, analytical background.
TEAM Benefits:
- Bonus eligible
- 401k
- Health/Dental/Vision/Life/Voluntary Insurance
- TEAM and Travel Discounts
- Vacation/Well/Holiday Pay
- Career Advancement Opportunities
Full-Time positions are benefits eligible, including time off, travel discounts, medical, and other insurance options are also available. Travel Discounts- With multiple brands and thousands of locations around the world, TEAM members are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family, or see the World!
Responsibilities:
- Represent the hotel's services and facilities to prospective clients and customers in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
- Generate room revenue through the execution of strategic planning and performance to achieve/exceed individual revenue goals within assigned market segments.
- Ensure that all client correspondence is delivered according to departmental time and quality standards.
- Produce a weekly sales call schedule which addresses timely follow-up of all tentative business, maintenance of existing accounts, and development of new business, and priorities assigned by the General Manager or Company personnel.
- Complete all departmental reports and systems on a timely basis.
- Negotiate contracts in the best interests of the property while maintaining customer goodwill.
- Understand operational capabilities of the property.
- Follow a sales plan.
- Has personal integrity, manages time well, highly visible in the area of responsibility.
- Maintain high visibility for the hotel by active involvement in local CVB, and other business and professional organizations.
- Maintain high visibility with peers and has strong product knowledge within competitive properties and the hotel community.
- Prospect, qualify, and close new business in telephone and outside personal sales call appointments.
- Penetrate existing accounts through obtaining lists for direct mail, referrals, other company contacts or offices, and in general, formulate a customer call strategy.
- Build customer loyalty.
- Work as a team member in a competitive environment.
- Manage group and interpersonal conflict situations effectively.
- Follow all company Sales/Catering SOP standards.
Requirements:
- Ideal for an entry-level Sales Manager with leadership potential - will provide hands-on training and ongoing support to set you up for success.
- Four-year college degree from an accredited institution desired.
- Solid computer skills and knowledge of various discipline-focused computer programs, including strong proficiency in Microsoft Office.
- Excellent communication skills.
- Strong organizational skills, including follow-up, time management, ability to multi-task, and manage multiple priorities in a fast-paced environment.
- Able to effectively manage time and prioritize workload.
- Able to work with a minimum of supervision.
- Highly energetic and enthusiastic.
- Strong verbal and written communications.
- Knowledge of basic computer literacy and good typing skills.
- Professional and businesslike appearance.
- Demonstrates self-confidence, energy, and enthusiasm.
- Present ideas, expectations, and information in a concise, well-organized way.
- Able to follow assigned marketing plan action items in a timely fashion.
Key skills/competency:
- Sales Management
- Revenue Growth
- Client Relationship Management
- Strategic Planning
- Market Analysis
- Negotiation Skills
- Customer Service
- Team Leadership
- Performance Management
- Microsoft Office Proficiency
Skills & topics
- Sales Manager
- Sales
- Hospitality
- Revenue Management
- Client Relations
- Market Analysis
- Business Development
- Hotel Sales
- Travel Industry
- Customer Acquisition
- Sales Strategy
- Account Management
- Team Leadership
- Performance Metrics
- Entry Level
- Microsoft Office
- Communication Skills
- Organizational Skills
- Negotiation
- Full-Time
- Hyatt
- Hotel Management
How to get hired
- Tailor your resume: Highlight sales achievements, revenue growth, and market analysis skills relevant to a Sales Manager role at Hyatt.
- Showcase leadership potential: Emphasize any experience with training, mentoring, or managing teams, even in entry-level roles.
- Demonstrate market knowledge: Mention your understanding of the local market and how you've used it to drive sales.
- Prepare for interviews: Be ready to discuss your sales strategies, how you handle client relationships, and your enthusiasm for the hospitality industry.
- Network strategically: Engage with Hyatt employees on LinkedIn to learn more about their culture and potential openings.
Technical preparation
Master Microsoft Office Suite, especially Excel.,Practice CRM software navigation and data entry.,Familiarize with hotel sales systems.,Prepare for sales forecasting discussions.
Behavioral questions
Describe a challenging sales target you met.,How do you handle difficult client negotiations?,Share an experience demonstrating teamwork.,How do you manage multiple priorities effectively?
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What is the typical career path for a Sales Manager at Hyatt?
- Hyatt offers excellent career advancement opportunities. For a Sales Manager, potential paths include moving into Senior Sales Manager roles, Director of Sales, or even General Manager positions within the company, depending on performance and business needs. The company emphasizes internal growth and provides training to support career progression.
- What kind of training can I expect as an entry-level Sales Manager at Hyatt?
- Hyatt provides hands-on training and ongoing support specifically designed for entry-level Sales Managers with leadership potential. This training aims to equip you with the necessary skills in sales strategy, client relations, revenue management, and understanding of hotel operations to ensure your success in the role.
- How important is local market knowledge for this Sales Manager position?
- Local market knowledge is crucial for this Sales Manager role. The job description explicitly mentions that an ideal candidate will have a solid understanding of the city market. This knowledge is essential for developing effective sales strategies, identifying new business opportunities, and achieving revenue goals within your assigned market segments.
- What are the key performance indicators for a Sales Manager at Hyatt?
- Key performance indicators for a Sales Manager at Hyatt typically revolve around achieving and exceeding sales goals, generating room revenue, growing profit and market share, and maintaining strong client relationships. Performance is also measured by the successful execution of strategic plans and adherence to departmental standards.
- Does Hyatt offer travel discounts to its employees?
- Yes, Hyatt offers significant travel discounts to its TEAM members. With numerous brands and locations globally, employees are eligible for special rates, allowing them to travel for leisure or personal reasons. These discounts are a notable perk of working with Hyatt.
- What is the 'TEAM' acronym at Hyatt?
- At Hyatt, 'TEAM' stands for 'Together Everyone Achieves More.' This acronym reflects the company's emphasis on collaboration, individual growth, and collective success within its company culture. It highlights the value placed on teamwork to achieve both personal and professional goals.
- What benefits are available for a full-time Sales Manager at Hyatt?
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