Senior Pharmacist (Netherlands)
HeliosX · Netherlands (Emmen Area)
- On site
- Netherlands (Emmen Area)
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Subject: Interested in the Senior Pharmacist (Netherlands) role at HeliosX
Hi Morgan — I came across the Senior Pharmacist (Netherlands) opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and HeliosX stood out because…
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About the role
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
About the role:
We’re looking for an experienced and highly organised Senior Pharmacist to lead the setup and launch of our new pharmacy in the Netherlands, which will serve our German customer base initially before we launch our offering to Dutch patients next year. If you care about getting things right, building safe systems, and running a compliant high-volume dispensary, this is a chance to have real influence from day one.
In this role, you’ll take ownership of the full licensing and registration process, work closely with IGJ, KNMP and local authorities, and ensure the site is inspection ready. Once licensed, you’ll act as the Responsible Pharmacist (Houder van de Vergunning) and lead a growing team of pharmacists and support staff. You’ll oversee clinical governance, safeguard dispensing quality, and set a strong safety culture across a fast-moving digital pharmacy operation.
This is a non patient facing role focused on clinical accuracy, regulatory compliance, and operational leadership during setup, launch and ongoing scale.
What you'll be doing:
Regulatory setup and licensing
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Lead the process for obtaining all pharmacy and operational licenses (IGJ, KNMP, municipality).
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Develop and implement SOPs to meet registration and inspection requirements.
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Ensure compliance with the Dutch Medicines Act, GDP, and cross-border mail-order regulations.
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Act as the Responsible Pharmacist once licensed.
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Liaise with regulators, authorities, and external consultants to maintain inspection readiness.
Clinical leadership and patient safety
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Oversee pharmaceutical operations, clinical governance, and safe dispensing.
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Review complex prescriptions and manage clinical interventions.
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Ensure all activity aligns with Dutch, German and EU legislation and internal protocols.
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Maintain accurate clinical documentation and professional accountability.
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Carry out and record pharmaceutical assessments as needed.
Team leadership and development
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Line manage pharmacists and pharmacy support staff.
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Recruit and induct new team members during setup and growth phases.
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Build a collaborative culture that prioritises safety and consistency.
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Conduct performance management, feedback, and development planning.
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Delegate effectively to maintain workflow and support professional development.
Compliance and quality assurance
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Maintain full adherence to KNMP standards and guidance.
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Oversee SOP implementation and continuous review across the dispensary.
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Keep accurate records required by regulators.
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Manage audits, inspection prep, and compliance reporting.
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Investigate errors and near misses, implement corrective actions, and share learning.
Operational management
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Monitor workflow, queue management, and resource allocation in a high-volume environment.
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Oversee stock management, recalls, and returns processes.
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Work closely with operations leadership to deliver KPIs.
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Support process improvements and system upgrades across the pharmacy.
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Contribute to operational planning as the site scales.
Professional development and ethics
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Maintain your own professional registration and CPD.
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Lead by example with professional conduct and pharmacy ethics.
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Stay current with Dutch, German and EU legislation and best practice.
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Cascade relevant updates and training to the wider team.
Who you are:
Experience
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BIG-registered pharmacist with KNMP membership.
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5+ years post registration pharmacy experience within NL, DE or EU.
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Proven experience managing pharmacists or healthcare teams.
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Experience in high-volume or community pharmacy.
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Strong understanding of the Dutch Medicines Act, IGJ compliance and GDP.
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Confident working with prescription and dispensing systems.
Desirable
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Experience in online or distance-selling pharmacy.
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Familiarity with digital systems such as Pharmacom, CGM Apotheek or ERP tools.
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Experience with cross-border operations between Netherlands and Germany.
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Background in training or mentoring pharmacy staff.
Skills
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Strong organisational and operational oversight.
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Meticulous attention to detail in clinical and regulatory work.
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Ability to make clear decisions under pressure.
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Strong communication skills in Dutch and English (German would also be helpful).
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Commitment to continuous improvement and patient safety.
Why work with us?
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Beyond working with our all-star team, there are plenty of other benefits - ask your recruiter about them during your screening call.
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