
Paralegal
HCA Healthcare · Austin, TX
- On site
- Full-time
- $75,000 / year
- Austin, TX
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Subject: Interested in the Paralegal role at HCA Healthcare
Hi Casey — I came across the Paralegal opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and HCA Healthcare stood out because…
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Job highlights
- Support legal counsel and executive management.
- Review contracts and draft demand letters.
- Manage collections and resolve claim payments.
- Provide litigation and risk management support.
- Work remotely within 60 miles of HCA hospital.
About the role
Paralegal
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Paralegal with Parallon you can be a part of an organization that is devoted to giving back!
Job Summary And Qualifications
The Paralegal will provide legal support to Shared Service Center (SSC) Senior Counsel and Executive Management and will work at the direction of the SSC Senior Counsel to develop paralegal work plans and organize and manage the legal activities of the SSC.
What you will do in this role:
- Consults with SSC Senior Counsel to coordinate and implement policies and procedures, perform special projects, and track and identify trends and results of legal activities.
- Reviews contracts and drafts demand letters.
- Works closely with HCA Strategic Pricing regarding legal disputes.
- Contacts insurance companies or their designated third-party administrator (in writing, telephonically and/or electronically) to escalate and resolve claim payments for unpaid, underpaid and denied accounts that are escalated.
- Escalates dispute issues to the Parallon Dispute Resolution Team.
- Utilizes the Legal Review Tool to track legal collection activities and prepare reports.
- Assists with the tracking and reporting of monthly legal collections.
- Works assigned pools and updates notes.
- Oversees the hospital lien process for court recording and satisfaction.
- Works on special projects related to re-pricers, silent PPOs and other third-party issues, as well as Worker's Compensation issues.
- Conducts legal research.
- Manages auto/tort unit representatives to ensure proper adherence to state law and company policies and procedures for handling auto/tort claims.
- Consults with Workers Compensation representatives to ensure proper adherence to applicable state law and our policies and procedures.
- Reviews objections to estate claims.
- Provides litigation support to HCA corporate legal and outside counsel.
- Consolidates claims and prepares information relative to insurance carriers in receivership, judicial liquidation or bankruptcy.
- Prepares training materials and assists with legal training for staff.
- Handles patient complaints escalated to the Legal Department for possible risk management review.
What qualifications you will need:
- Paralegal Degree from an accredited institution or Bachelor’s Degree in related field or completion of state requirements that allow for Paralegal certification required.
- Minimum two years of legal, collections and/or healthcare experience required.
- Paralegal Certificate required unless state regulations allow other means of qualification.
- This position is work from home but does require the employee to live and perform the duties of the position within 60 miles of an HCA hospital.
Benefits
Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
- Wellbeing support, including free counseling and referral services.
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts.
Note: Eligibility for benefits may vary by location.
About Parallon and HCA Healthcare
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Paralegal opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Key skills/competency
- Paralegal
- Legal Research
- Contract Review
- Litigation Support
- Healthcare Law
- Collections
- Compliance
- Reporting
- Dispute Resolution
- Risk Management
Skills & topics
- Paralegal
- Legal Support
- Contract Review
- Demand Letters
- Claims Management
- Collections
- Healthcare Law
- Litigation Support
- Legal Research
- Remote Work
- HCA Healthcare
- Parallon
How to get hired
- Tailor your resume: Highlight your paralegal degree, certificate, and experience in legal, collections, and healthcare.
- Showcase relevant skills: Emphasize contract review, legal research, litigation support, and claims management experience.
- Understand HCA's mission: Align your application with HCA Healthcare's commitment to ethical practices and community involvement.
- Prepare for interviews: Be ready to discuss your experience with healthcare disputes, collections, and compliance with state laws.
- Network strategically: Connect with HCA Healthcare professionals on LinkedIn to learn more about the company culture and the Paralegal role.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the work arrangement for the Paralegal role at HCA Healthcare?
- The Paralegal position at HCA Healthcare is a remote role. However, you must reside and perform your duties within 60 miles of an HCA hospital to be eligible for this position.
- What are the minimum qualifications for the Paralegal position?
- To qualify for the Paralegal role, you need a Paralegal Degree or a Bachelor's Degree in a related field, or meet state requirements for certification. A Paralegal Certificate is also required unless state regulations specify otherwise. Additionally, a minimum of two years of experience in legal, collections, and/or healthcare is necessary.
- What kind of legal support does the Paralegal provide at HCA Healthcare?
- The Paralegal provides comprehensive legal support to SSC Senior Counsel and Executive Management. This includes developing work plans, managing legal activities, reviewing contracts, drafting demand letters, handling claim payment escalations, conducting legal research, and offering litigation support.
- What specific healthcare-related legal tasks are involved in this Paralegal role?
- This role involves working closely with HCA Strategic Pricing on legal disputes, contacting insurance companies to resolve claim payments, managing hospital lien processes, and handling special projects related to re-pricers and third-party issues. You will also consult with Workers Compensation representatives and review objections to estate claims.
- What benefits does HCA Healthcare offer to its Paralegals?
- HCA Healthcare offers a robust total rewards package including comprehensive medical, dental, vision, and behavioral health benefits, wellbeing support, generous time off, retirement savings plans (401(k) with match, ESPP), and educational assistance like tuition and student loan support.
- How does HCA Healthcare demonstrate its commitment to ethical practices and community involvement?
- HCA Healthcare has been recognized as one of the World's Most Ethical Companies multiple times and has a strong history of investing in its communities, including significant spending on charitable care and uncompensated expenses. Colleagues also invest thousands of hours annually in volunteering.
- What is Parallon's role within HCA Healthcare?
- Parallon is a division of HCA Healthcare that provides full-service revenue cycle management. They handle services such as scheduling, billing, collections, and patient account resolution for HCA Healthcare and external clients, employing over 17,000 colleagues.
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