
Lead, Quality Systems
GXO Logistics, Inc. · Lancaster, TX
- On site
- Internship
- $60,000 / year
- Lancaster, TX
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Subject: Interested in the Lead, Quality Systems role at GXO Logistics, Inc.
Hi Casey — I came across the Lead, Quality Systems opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and GXO Logistics, Inc. stood out because…
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Job highlights
- Lead warehouse operations and team.
- Ensure accurate inventory and order fulfillment.
- Train and coach warehouse staff.
- Utilize WMS and SAP systems.
- Maintain quality, safety, and customer service.
About the role
Lead Quality Systems at GXO Logistics, Inc.
At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
Day: Monday - Friday 8:00am - 4:30pm
Our employees are our greatest asset! We’re always on the lookout for inspirational leaders who know how to get the best out of their team. As the Lead, you will oversee your assigned team and area in the warehouse to ensure our operations continue to run smoothly. Become a part of GXO, and you’ll have a starring role in helping us provide exceptional daily solutions for our customers.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you’ll do on a typical day:
- Oversee operational processes to ensure correct inventory levels are maintained and orders are completed accurately and on time
- Review workload and assign tasks to employees
- Properly train and coach the warehouse team and provide positive developmental opportunities; recommend performance improvement actions as needed
- Correctly utilize warehouse management system and maintain appropriate work documents
- Establish, maintain and promote exceptional customer service
- Correctly interpret and enforce company policies and safety procedures to ensure compliance
- Safely operate various equipment and tools
- Provide support and backup to warehouse management
- Track orders and investigate problems
- Catalog and track goods and/or supplies
- Adhere to the 7S program by maintaining a clean environment
- Work in a safe manner that protects you and your team members
What you need to succeed at GXO:
At a minimum, you’ll need:
- 2 years of experience in a warehouse environment
- 1 year of SAP experience
- Experience with Warehouse Management Systems (WMS) and handheld scanners
It’d be great if you also have:
- High school diploma or equivalent
- Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
- 1 year of experience as a supervisor
- Ability to work in a fast-paced environment
- Skills in inventory control and cycle counting
Physical Requirements:
This job requires the ability to:
- Lift up to 50 lbs. frequently and greater than 75 lbs. occasionally
- Take a reach truck or cherry picker to a height of 23+ feet
- Carry objects 3-5 feet weighing up to 50 lbs, routinely
- Stand for prolonged periods of time >4 hours
- Walk continuously for more than 10,000 steps (4-5) miles per day
- Bend, stoop, squat, twist, push and pull objects of various shapes and sizes in team lift
- Tolerate hot and cold work environments
We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be asked to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
Key skills/competency
- Leadership
- Quality Systems
- Warehouse Operations
- Inventory Management
- Team Training
- Customer Service
- Safety Procedures
- SAP
- Warehouse Management Systems (WMS)
- Supervision
Skills & topics
- Lead Quality Systems
- Warehouse Operations
- Inventory Management
- SAP
- WMS
- Supervision
- Logistics
- Supply Chain
- Team Leadership
- Order Fulfillment
- Customer Service
- Safety Procedures
- Forklift Operation
- Reach Truck
- Cherry Picker
- Full Time
- Warehouse
How to get hired
- Customize your resume: Highlight warehouse experience, SAP, and WMS skills relevant to GXO Logistics.
- Tailor your application: Emphasize leadership, problem-solving, and your ability to meet physical demands.
- Prepare for interviews: Be ready to discuss your supervisory experience and approach to team management.
- Showcase your skills: Demonstrate understanding of inventory control and safety protocols in your responses.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the primary responsibilities of a Lead Quality Systems at GXO Logistics?
- As a Lead Quality Systems at GXO Logistics, you will oversee warehouse operations, ensure accurate inventory levels and order fulfillment, train and coach your team, utilize warehouse management systems (WMS) and SAP, and uphold company policies, safety procedures, and customer service standards.
- What qualifications are essential for the Lead Quality Systems role at GXO Logistics?
- Essential qualifications include at least 2 years of warehouse experience, 1 year of SAP experience, and experience with Warehouse Management Systems (WMS) and handheld scanners. A high school diploma or equivalent and 1 year of supervisory experience are preferred.
- What are the physical demands of the Lead Quality Systems position at GXO Logistics?
- This role requires the ability to lift up to 50 lbs frequently and over 75 lbs occasionally, operate equipment like reach trucks or cherry pickers to heights of 23+ feet, stand for over 4 hours, walk continuously for 4-5 miles, and bend, stoop, squat, twist, push, and pull objects. You should also be able to tolerate hot and cold work environments.
- What benefits does GXO Logistics offer to its employees for the Lead Quality Systems role?
- GXO Logistics offers competitive compensation and a generous benefits package, including full health insurance (medical, dental, vision), 401(k), life insurance, and disability insurance.
- How does GXO Logistics ensure safety for its Lead Quality Systems employees?
- GXO Logistics adheres to CDC, OSHA, and state/local requirements for safety, including COVID safety protocols. Employees are expected to work safely and comply with all company policies designed to safeguard themselves and team members.
- What is the typical work schedule for a Lead Quality Systems at GXO Logistics?
- The typical work schedule for this role is Monday through Friday, from 8:00 am to 4:30 pm. However, flexibility is required for planned and unplanned overtime, which may include weekends.
