Neuroscience Rare Diseases Account Manager (NRD-AM) - Florida/PR Ecosystem
Genentech · Miami, FL
- On site
- Full-time
- $255,000 / year
- Miami, FL
Job highlights
- Manage healthcare provider relationships in Florida and Puerto Rico.
- Educate HCPs on GNE brands and therapeutic areas.
- Provide access and reimbursement support for patients.
- Collaborate with internal teams and external experts.
- Requires Spanish fluency and 6+ years sales experience.
About the role
Neurology Rare Disease Account Manager (NRD-AM) – Florida/PR Ecosystem
Rare Diseases are common in neurology. Due to the prevalence of neurological symptoms in rare diseases, an estimated one-third of the 7,000 known rare diseases that lead to significant morbidity and mortality in 25 million people in the United States are thought to include a neurological component.
People with neurological rare diseases often wait a long time for a correct diagnosis and treatment. Although a limited number of orphan drugs are approved for neurological conditions, many orphan drugs are in development. People living with a neurological rare disease and their caregivers are highly engaged in their treatment and with their communities via local advocacy chapters where they often attend meetings and events along with HCPs. Our marketing team is working closely with our legal and compliance partners to ensure we are prepared to support our customers while engaging compliantly and consistent with our values. As we embark on this journey, we are seeking to build strong, customer-focused teams who will represent Genentech with integrity.
The Opportunity:
As a Neurological Rare Disease Account Manager, you will manage and develop long-term relationships with physicians and other customers for the customer accounts in the assigned territory. As such, you will represent the assigned GNE brand(s) and their approved indications; helping external customers such as physicians, nurses, etc., learn about the clinical information of the assigned GNE brand(s) in relation to the applicable therapeutic area/disease state. You will also be responsible for supporting healthcare provider offices with access and reimbursement support.
- Serve as the primary point of contact for healthcare providers, specialty pharmacies, patients/caregivers, and patient advocacy team members, addressing their clinical, educational, and business needs to support improved patient outcomes and quality of care.
- Proactively identify and develop solutions for complex or critical accounts within and across therapeutic area ecosystems, collaborating with internal and external experts to achieve these goals.
- Deliver education to healthcare providers regarding product information, appropriate use, and dosing based on FDA approved guidelines. Triage to US Medical Affairs experts as needed.
- Engage with specialty pharmacies to highlight the value proposition of the Therapeutic Area and conduct periodic business reviews to gain insights and identify opportunities.
- Provide patients/caregivers and patient advocacy group members with information and resources to empower and encourage their active participation in healthcare decisions. Address product acquisition, supply matters, and ensure product access through education on coverage, reimbursement, and patient assistance programs.
- Communicate patient-specific access issues and trends to territory partners while maintaining patient confidentiality.
- Lead by exemplifying our Operating Principles in all aspects of work.
- Collaborates with Partnership and Access Liaison (PAL) to develop comprehensive local geography business plans, while working proactively with PAL and Case Manager roles to ensure a positive end-to-end experience for HCPs, patients, and caregivers.
This is a field-based role covering the Greater Miami area as well as Puerto Rico. The preference is for someone to live in the Greater Miami area.
Who You Are:
- Business, Scientific or Clinical degree, Bachelor’s degree level at minimum.
- 6 or more years’ experience working in a sales role with HCPs.
- Deep understanding of healthcare practitioners' clinical and business goals and challenges to drive demand at the point of care.
- Coach and mentor other TAMs within the ecosystem, utilizing outstanding interpersonal, presentation, influencing, and negotiation skills.
- Proven track record of solving unusually complex problems using multiple dynamic sources of information, while meeting or exceeding objectives and goals.
- Must be fluent in Spanish.
Preferred Qualifications:
- Reimbursement experience is strongly preferred.
- Neuroscience, rare disease and/or orphan experience.
- Ability to attend Advocacy Events.
- Work with Advocacy Groups.
- Previous experience in achieving specific brand performance plans or other financial targets.
Relocation Benefits are not available for this role.
This is a field-based position. Overnight travel may be required. This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role. As a result, Genentech, Inc. (Company) from time to time will check your motor vehicle record for purposes of determining your eligibility for driving a Company vehicle or driving any vehicle on Company business.
The expected salary range for this position based on the primary location of Florida is $137,500.00 – $255,300.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role. This position also qualifies for the benefits detailed at the link provided below.
Benefits
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
Key skills/competency
- Neurology Rare Disease Account Manager
- Relationship Management
- Healthcare Provider Education
- Access and Reimbursement Support
- Spanish Fluency
- Neuroscience
- Rare Disease Expertise
- Patient Advocacy Engagement
- Sales Strategy
- Business Development
Skills & topics
- Neurology Rare Disease Account Manager
- Sales
- Healthcare Sales
- Pharmaceutical Sales
- Neuroscience
- Rare Diseases
- Account Management
- HCP Engagement
- Access and Reimbursement
- Spanish Speaking
- Florida
- Puerto Rico
How to get hired
- Tailor your resume: Highlight 6+ years of sales experience with HCPs, neuroscience, rare disease, and reimbursement expertise.
- Craft a compelling cover letter: Emphasize your understanding of clinical and business goals, Spanish fluency, and problem-solving skills.
- Prepare for interviews: Be ready to discuss complex problem-solving scenarios and your ability to drive demand at the point of care.
- Showcase your network: Mention experience working with patient advocacy groups and attending relevant events.
- Demonstrate cultural fit: Align your experience with Genentech's operating principles and customer-focused values.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the salary range for the Neurology Rare Disease Account Manager role in Florida?
- The expected salary range for the Neurology Rare Disease Account Manager position in Florida is $137,500.00 – $255,300.00 annually. Actual compensation will be determined by factors such as experience, qualifications, and geographic location. The role is also eligible for incentive compensation.
- What are the key responsibilities of a Neurology Rare Disease Account Manager at Genentech?
- The key responsibilities include managing and developing relationships with healthcare providers, educating them on Genentech's brands, and supporting access and reimbursement for patients. You will also collaborate with internal and external stakeholders to address complex customer needs.
- Does Genentech offer relocation benefits for this position?
- No, relocation benefits are not available for this specific role. Candidates are expected to manage their own relocation if necessary.
- What is the required experience for the Neurology Rare Disease Account Manager role?
- A minimum of 6 years of sales experience with healthcare practitioners (HCPs) is required. A Bachelor's degree in a business, scientific, or clinical field is also necessary. Experience in reimbursement, neuroscience, and rare diseases is strongly preferred.
- Is fluency in Spanish a requirement for the Neurology Rare Disease Account Manager position?
- Yes, fluency in Spanish is a mandatory requirement for this role, as the territory includes Puerto Rico and Spanish-speaking healthcare providers and patients.
- What is the work arrangement for the Neurology Rare Disease Account Manager?
- This is a field-based position covering the Greater Miami area and Puerto Rico, with a preference for the candidate to reside in the Greater Miami area. Overnight travel may be required.
- How does Genentech support patient access and reimbursement in this role?
- The Neurological Rare Disease Account Manager provides education on coverage, reimbursement, and patient assistance programs to patients, caregivers, and healthcare provider offices to ensure product access and empower patient participation in healthcare decisions.
- What are the preferred qualifications for the Neurology Rare Disease Account Manager role?