manager informatique IT - Monétique Cartes (Issuing - ECIS / WERO) (IT) / Freelance
Free-Work · Lyon, Auvergne-Rhône-Alpes, France
- On site
- Full-time
- $100,000 / year
- Lyon, Auvergne-Rhône-Alpes, France
Job highlights
- Lead IT teams for payment systems (Issuing).
- Manage delivery, projects, and operational tasks.
- Oversee team performance and development.
- Drive continuous improvement and operational excellence.
- Collaborate with stakeholders on roadmaps.
About the role
IT Manager - Payment Systems (Issuing)
This role is for an IT Manager to lead and support five multi-site teams working on Issuing ECIS and WERO Consumer. The position combines leadership, operational management, and technological vision to ensure the performance and evolution of payment solutions.
Key Responsibilities
Delivery Management
- Ensure commitments are met: quality, deadlines, budget, compliance.
- Supervise project and run activities across all payment areas.
- Prioritize and synchronize work with Product Owners and transverse teams (architects, framework, SRE, PMO).
- Implement and track performance KPIs, identify risks, and lead improvement plans.
Team Management & Organization
- Manage and structure IT resources: staffing, role allocation, team types.
- Support skill development, foster engagement and cohesion (including remotely).
- Deploy software engineering best practices: quality, automation, CI/CD optimization, security.
Continuous Improvement & Operational Excellence
- Define and evolve transverse processes, standards, and best practices.
- Contribute to continuous improvement in organizational, technical, and methodological aspects.
- Ensure application maintenance (MCO), manage major incidents, and conduct root cause analyses.
Coordination
- Collaborate with business, security, infrastructure, architects, and external partners.
- Represent the domain in key forums and ensure smooth communication between stakeholders.
- Contribute to defining and monitoring Emission & WERO Consumer roadmaps.
Required Profile
Essential Experience
- Mandatory knowledge of ECIS and WERO.
- Solid experience in payment systems or transactional systems.
- Proven experience in IT team management, ideally in complex, multi-site environments.
- Proficiency in delivery management, capacity management, and complex problem-solving.
Essential Qualities
- Active listening and understanding of human, technical, and business stakes.
- Curiosity and desire to engage with payment domain challenges.
- Strong analytical and synthesis skills.
- Structuring, benevolent leadership.
- Excellent communication.
- Operational English proficiency.
Location & Travel
- Position based in Lyon.
- Daily collaboration with multi-site teams.
- Occasional travel to Toulouse and Paris.
- Remote work: None for the first 3 months, then 3 days mandatory presence per week (non-negotiable).
- Status: Freelance or Portage - No subcontracting.
Key skills/competency
- IT Management
- Payment Systems
- ECIS
- WERO
- Issuing Monetics
- Team Leadership
- Delivery Management
- Operational Excellence
- Continuous Improvement
- IT Project Management
Skills & topics
- IT Manager
- Payment Systems
- Monétique
- Issuing
- ECIS
- WERO
- Team Leadership
- Delivery Management
- IT Operations
- Freelance
- Lyon
- Software Engineering
- Project Management
- Transactional Systems
- CI/CD
- SRE
- PMO
- Incident Management
- Root Cause Analysis
- Technical Management
How to get hired
- Tailor your resume: Highlight your experience with ECIS, WERO, and payment systems (monétique). Emphasize your IT management and multi-site team leadership skills.
- Craft a compelling cover letter: Showcase your understanding of the payment industry and your ability to drive operational excellence and team cohesion.
- Prepare for interviews: Be ready to discuss your experience in managing delivery, resolving complex issues, and implementing best practices. Demonstrate strong leadership and communication skills.
- Understand the company's needs: Research Free-Work and their client's payment transformation goals. Show how your expertise aligns with their specific challenges.
Technical preparation
Master ECIS and WERO payment platforms.,Understand transactional systems and monétique.,Practice delivery and capacity management.,Familiarize with CI/CD and security best practices.
Behavioral questions
Demonstrate leadership in complex IT environments.,Explain how you foster team cohesion remotely.,Provide examples of driving continuous improvement.,Showcase your analytical and problem-solving skills.
Frequently asked questions
- What are the essential technical skills for the IT Manager - Payment Systems (Issuing) role at Free-Work?
- The essential technical skills for this IT Manager role include mandatory knowledge of ECIS and WERO platforms, strong experience in payment systems (monétique) or transactional systems, and proficiency in IT team management. You should also be adept at delivery management, capacity management, and complex problem-solving.
- Is this IT Manager position at Free-Work remote or on-site?
- This IT Manager position is based in Lyon and is not fully remote. There is no remote work allowed for the first three months, after which there is a mandatory requirement of 3 days of presence per week. Occasional travel to Toulouse and Paris may also be required.
- What is the employment status for this IT Manager role at Free-Work?
- The employment status for this IT Manager role is on a freelance or 'portage' basis. Subcontracting is not permitted. This means you will be engaged as an independent contractor or through an umbrella company.
- What kind of experience is required for the IT Manager - Payment Systems (Issuing) position?
- A solid background in payment systems (monétique) or transactional systems is essential. Proven experience in managing IT teams, especially in complex, multi-site environments, is crucial. Direct experience with ECIS and WERO platforms is mandatory.
- How does Free-Work handle team management for this IT Manager role?
- For this IT Manager role, you will be responsible for managing and structuring IT resources, including staffing and role allocation. A key aspect is supporting team members' skill development and fostering engagement and cohesion, even across different sites and potentially remotely.
- What are the core responsibilities of the IT Manager - Payment Systems (Issuing) at Free-Work?
- The core responsibilities include ensuring delivery commitments (quality, deadlines, budget), supervising project and operational activities in payment systems, managing IT teams, implementing software engineering best practices, driving continuous improvement, and ensuring application maintenance and incident management.