Supervisor, Auto Ops Maddox, 1st Shift
Fanatics · Sunnyvale, TX
- On site
- Full-time
- $75,000 / year
- Sunnyvale, TX
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Subject: Interested in the Supervisor, Auto Ops Maddox, 1st Shift role at Fanatics
Hi Jordan — I came across the Supervisor, Auto Ops Maddox, 1st Shift opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Fanatics stood out because…
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Job highlights
- Lead a team of 5-8 associates in Auto Ops.
- Manage key initiatives and project timelines.
- Analyze AI outputs and ensure data quality.
- Streamline processes and enhance operational efficiency.
- Report KPIs and insights to senior leadership.
About the role
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About The Team
Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.
Role Summary
Fanatics Collectibles is looking for a Maddox Supervisor in Sunnyvale, Texas. This role reports into the Manager, Autograph Operations, and is responsible for leading the Maddox AI team and managing key initiatives. The ideal candidate has prior experience with managing small teams, displays strong problem-solving and analytical skills, and has prior experience as a Project Manager. Candidates with a passion for sports, culture, & entertainment will find themselves a strong cultural fit.
Responsibilities
- Manage small teams of 5-8 associates
- Provides guidance and support to all QC Associates, to include mentorship and training
- Partners with leadership to identify opportunities to streamline processes and enhance efficiency
- Track KPIs weekly to report key insights out to Senior Leadership
- Works closely with Product Operations and Manufacturing leadership to effectively manage project timelines.
- Conducts analysis on Maddox AI outputs to properly compile data in Airtable databases and address any quality discrepancies from Maddox AI
- Effectively communicates to external partners and proactively escalates issues related to machinery
The Ideal Candidate
- Dallas / Sunnyvale, TX based
- Bachelor’s Degree in Business, Analytics, or related preferred
- 3-5 years’ relevant experience in Project Management, preferred
- Proven ability to create and deliver professional PowerPoint presentations to Senior Leadership, providing insights and updates effectively
- Proven ability to lead a team and execute against a designed plan, providing critical updates along the way to all relevant stakeholders
- Manage vendor relationship for design, testing, shipping, and implementation of future machines
- Strong critical thinking, analytical, and problem-solving capabilities to forecast and plan effectively
- Comfortable working in a fast-paced environment and able to both sit and stand for extended periods of time
- Advanced in Microsoft Office Suite, as well as Excel, PowerPoint, Jira, and some coding abilities preferred
Key skills/competency
- Auto Ops Supervisor
- Team Management
- Quality Control
- Process Improvement
- KPI Tracking
- Data Analysis
- Project Management
- Airtable
- Microsoft Office Suite
- Jira
Skills & topics
- Auto Ops Supervisor
- Operations Management
- Team Leadership
- Quality Control
- Process Improvement
- KPI Reporting
- Data Analysis
- Project Management
- Airtable
- Jira
- Fanatics Collectibles
- Sports Memorabilia
- Automated Operations
- AI Quality Assurance
- Sunnyvale Jobs
- Texas Jobs
How to get hired
- Tailor your resume: Highlight leadership, project management, and data analysis experience relevant to the Auto Ops Supervisor role.
- Showcase analytical skills: Emphasize experience with KPI tracking, data compilation in Airtable, and Maddox AI output analysis.
- Demonstrate leadership: Provide examples of managing small teams and mentoring associates in previous roles.
- Understand Fanatics Collectibles: Research their mission in reimagining collectibles and their connection to the digital sports platform.
- Prepare for interviews: Be ready to discuss problem-solving approaches and experience with fast-paced environments.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities of an Auto Ops Supervisor at Fanatics?
- The Auto Ops Supervisor at Fanatics is responsible for leading a team of 5-8 associates, providing guidance and training, identifying process improvements, tracking KPIs, analyzing Maddox AI outputs, compiling data in Airtable, and communicating with external partners regarding machinery.
- What qualifications are preferred for the Maddox Supervisor role at Fanatics Collectibles?
- Fanatics Collectibles prefers candidates with a Bachelor's Degree in Business or Analytics, 3-5 years of experience in Project Management, proven ability to create and deliver executive-level presentations, strong leadership skills, and proficiency in Microsoft Office Suite, Excel, PowerPoint, and Jira. Some coding abilities are also preferred.
- How does the Maddox AI system work within Fanatics Collectibles?
- The Maddox AI system is utilized for quality control and analysis of outputs. The Auto Ops Supervisor will conduct analysis on these outputs to compile data in Airtable databases and address any quality discrepancies.
- What is the team structure for the Auto Ops Supervisor at Fanatics?
- The Auto Ops Supervisor will manage a small team of 5-8 associates who are QC Associates. This role reports into the Manager, Autograph Operations.
- What is Fanatics Collectibles' mission?
- Fanatics Collectibles aims to be the global leader in next-generation collectibles by operating at the intersection of collectibles, culture, and technology, reimagining the collectibles experience for fans, partners, and creators.
- How can I ensure my application is strong for the Auto Ops Supervisor position?
- To strengthen your application for the Auto Ops Supervisor role, highlight your experience in team leadership, project management, data analysis using tools like Airtable and Excel, and your ability to drive process improvements and report on KPIs.