Production Administrator
Esler Companies | Renewal by Andersen · Denver, CO
- On site
- Full-time
- $49,920 / year
- Denver, CO
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Subject: Interested in the Production Administrator role at Esler Companies | Renewal by Andersen
Hi Dana — I came across the Production Administrator opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Esler Companies | Renewal by Andersen stood out because…
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Job highlights
- Support customer service via communication.
- Address concerns and provide guidance.
- Handle administrative tasks and coordinate jobs.
- Ensure work orders are accurate.
- Schedule and confirm installations.
About the role
Production Administrator
As a Production Administrator for Esler Companies – Renewal by Andersen, you will support customer service through inbound and outbound communication, address concerns, and provide guidance. You will also assist with administrative tasks, coordinate with the installation team to schedule jobs, and ensure work orders are accurate and complete.
Responsibilities
- Handling inbound/outbound calls for scheduling/reschedules
- Sending and monitoring reminders/confirmations for installation
- Preloading Installation Work Orders with job details/files
- Other job duties as assigned.
Qualifications
- Excellent oral and written communication skills.
- Ability to problem solve and multitask in a fast-paced work environment.
- Proficient in Microsoft Excel.
- College Degree or equivalent experience preferred.
- Experience in customer service; preferred.
- Able to work independently; efficiently.
Benefits
- Medical, Dental, and Vision Insurance
- Teammate Assistance Plan
- Tuition Reimbursement
- 401k with 50% match up to 6% of your annual pay
- Paid Time Off
- Company Paid Holidays
- Paid Volunteer Time
- And more!
Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.
The Esler Companies - Renewal by Andersen Story
Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.
We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.
Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.
Key skills/competency
- Production Administration
- Customer Service
- Communication Skills
- Problem Solving
- Multitasking
- Microsoft Excel
- Scheduling
- Work Order Management
- Team Coordination
- Independent Work
Skills & topics
- Production Administrator
- Customer Service
- Scheduling
- Work Orders
- Administrative Support
- Communication
- Problem Solving
- Multitasking
- Microsoft Excel
- Team Coordination
- Operations Support
- Installation Coordination
- Renewal by Andersen
- Esler Companies
- Entry Level
- Full Time
- Office Administration
How to get hired
- Tailor your resume: Highlight customer service, scheduling, and Microsoft Excel proficiency. Emphasize problem-solving and multitasking skills.
- Craft a compelling cover letter: Showcase your understanding of the Production Administrator role and Esler Companies' mission.
- Prepare for interviews: Be ready to discuss your customer service experience and how you handle fast-paced environments.
- Demonstrate soft skills: Highlight your excellent oral and written communication abilities and your capacity to work independently.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the typical working hours for a Production Administrator at Esler Companies?
- While specific hours are not detailed, the role involves managing schedules and communication, suggesting a standard full-time work week, likely Monday through Friday. Candidates should confirm exact hours during the interview process.
- What is the career growth potential for a Production Administrator at Esler Companies?
- Esler Companies emphasizes career development and empowers individuals to grow. While specific paths aren't outlined, experience in this role can lead to opportunities in operations, customer management, or team leadership within the organization.
- How does Esler Companies support its employees' well-being?
- Esler Companies offers a comprehensive benefits package including Medical, Dental, and Vision Insurance, a Teammate Assistance Plan, and Tuition Reimbursement, demonstrating a commitment to employee well-being and professional development.
- What kind of training is provided for the Production Administrator role?
- The job description emphasizes proficiency in Microsoft Excel and a college degree or equivalent experience. Specific training details are not provided, but candidates should expect to learn company-specific processes and software for scheduling and work order management.
- How does Esler Companies handle scheduling and confirmations for installations?
- The Production Administrator is responsible for handling inbound/outbound calls for scheduling/reschedules and sending/monitoring reminders and confirmations for installations, ensuring smooth operations.
- What is the company culture like at Esler Companies - Renewal by Andersen?
- Esler Companies fosters a culture of empowerment, encouraging employees to develop unique career paths. They are committed to fair hiring practices and creating a welcoming environment, as highlighted in their 'Empowered to be Extraordinary' philosophy.
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